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                                          Introduction to Dialogues

                                          Whenever a customer gives feedback through SoGoConnect, whether it’s a Landing Page on its own, and Landing Page embedded in its website, or it’s been recorded by someone – that is a Dialogue.  

                                          As soon as the Dialogue is submitted, it will arrive into the appropriate Interest Area Owner’s inbox. From there, the Owner can take action in order to resolve the Dialogue.