1.0Sogolyticshttps://www.sogolytics.com/helpsshaikh7https://www.sogolytics.com/help/author/sshaikh7/NLP Settings in CX Dashboard - Sogolyticsrich600338<blockquote class="wp-embedded-content" data-secret="s6WaEnYxxe"><a href="https://www.sogolytics.com/help/nlp_settings_in_cx/">NLP Settings in CX</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.sogolytics.com/help/nlp_settings_in_cx/embed/#?secret=s6WaEnYxxe" width="600" height="338" title="“NLP Settings in CX” — Sogolytics" data-secret="s6WaEnYxxe" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
/* <![CDATA[ */
/*! This file is auto-generated */
!function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document);
/* ]]> */
</script>
Sogolytics uses Natural Language Processing (NLP) to read open-text responses and automatically identify the words, emotions, and themes contained within them. NLP Settings give you control over that analysis, allowing you to refine how individual words are interpreted so that your Text Analysis results stay accurate, relevant, and aligned with the language of your audience.