{"id":44537,"date":"2018-08-27T10:28:02","date_gmt":"2018-08-27T10:28:02","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=44537"},"modified":"2023-06-13T08:17:53","modified_gmt":"2023-06-13T08:17:53","slug":"automatic-email-alerts","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/","title":{"rendered":"Automatic Email Alerts"},"content":{"rendered":"<p>Automate follow-up by sending instant email alerts to yourself, your team, or even your participants based on your chosen conditions. To ensure you don\u2019t miss a single response, set your preferences before you go live. <\/p>\n<h2>Instant Thanks <\/h2>\n<div style=\"position: relative\"><div class=\"loader-parent-overlay\" style=\"display: none;position: absolute;background: rgba(0, 0, 0, .35);width: 100%;height: 100%;\"><div class=\"loader-parent\" style=\"display: block;\">\r\n<div class=\"line\"><\/div>\r\n<div class=\"line\"><\/div>\r\n<div class=\"line\"><\/div><\/div>\r\n<\/div><iframe loading=\"lazy\" id=\"help-playvideo\" class=\"to-animate-elem help-vid-class embed-responsive-item\" data-src=\"https:\/\/www.youtube.com\/embed\/FAHHR2-KTbE?rel=0\" src=\"\" width=\"100%\" height=\"339\" data-animate=\"fadeMaxUp animated\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p>When participants submit their responses, you can display a Thank You Page, but a follow-up email can be a smart option, too.  <\/p>\n<div class=\"example-block-container blue-shade\">\r\n        <span class=\"example-block-content\"><span class=\"example-block-header\">For example:<\/span> If your questionnaire is a request form, you might want to send a follow-up email with a copy of the request for the participant\u2019s reference. If it\u2019s an event registration form, send a follow-up email that confirms the registrant\u2019s selected date and time (Piping!) and shares details on how to reschedule, if needed. Or, simply share a follow-up note to show appreciation and confirm receipt.<br \/>\n<\/span>\r\n  <\/div>\n<p>Choose to set up an Instant Thanks alert for every completed or incomplete response. <a href=\"\/help\/how-to-set-up-instant-thanks-emails\/\" rel=\"noopener\" target=\"_blank\">Learn more<\/a> about setting up Instant Thanks. <\/p>\n<h2>Rules and Alerts <\/h2>\n<div style=\"position: relative\"><div class=\"loader-parent-overlay\" style=\"display: none;position: absolute;background: rgba(0, 0, 0, .35);width: 100%;height: 100%;\"><div class=\"loader-parent\" style=\"display: block;\">\r\n<div class=\"line\"><\/div>\r\n<div class=\"line\"><\/div>\r\n<div class=\"line\"><\/div><\/div>\r\n<\/div><iframe loading=\"lazy\" id=\"help-playvideo\" class=\"to-animate-elem help-vid-class embed-responsive-item\" data-src=\"https:\/\/www.youtube.com\/embed\/o8XP7T6-wr8?rel=0\" src=\"\" width=\"100%\" height=\"339\" data-animate=\"fadeMaxUp animated\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<p>In some circumstances, it\u2019s okay to wait until a survey is complete before you dedicate attention to evaluating results. But in some situations, it\u2019s important to see a participant\u2019s answers or to check in on a survey\u2019s progress toward a goal. <\/p>\n<p>Our Rules &#038; Alerts feature allows you to define the conditions you\u2019d like to track through powerful, customizable options.<a href=\"\/help\/how-to-set-up-survey-rules-and-alerts\/\" rel=\"noopener\" target=\"_blank\"> Learn more<\/a> about how this feature works. <\/p>\n<div class=\"sogo-help-info-box\"><i class=\"fal fa-info-circle\"><\/i><\/p>\n<p class=\"sogo-info-text\">This feature is available only in our Enterprise plan. <a class=\"button-demo-form exclude_class_load\" href=\"javascript:openRequestDemoForm()\">Contact us<\/a> to take advantage of this option.<\/p>\n<\/div>\n<p>Among the reasons you might want to use this feature:<\/p>\n<ul>\n<li>A survey is open for a long period of time and you might not be checking results regularly. For example, you might have a request form on your website, and you want to be notified whenever someone sends in a request.<\/li>\n<li>You want to know when survey data crosses some threshold, such as a total of 200 responses, or even 200 responses from participants in the 18-24 age range. In this case, it\u2019s important to keep tabs on the number of responses submitted, particularly for a large study in which you need to ensure data continues to be gathered.<\/li>\n<li>A respondent\u2019s answer to the survey is especially alarming, such as a negative rating on a feedback survey. This kind of trigger would benefit from a quick follow-up to deal with the situation. <\/li>\n<\/ul>\n<div class=\"sogo-help-info-box\">\n<i class=\"fal fa-info-circle\"><\/i><\/p>\n<p class=\"sogo-info-text\">Based on your display resolution or browser zoom, you may see a 3-dot icon on the far right of the Report menu bar. Click here to access Saved Reports, Emailed Reports, and Filter Manager.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Automate follow-up by sending instant email alerts to yourself, your team, or even your participants based on your chosen conditions. To ensure you don\u2019t miss a single response, set your preferences before you go live. Instant Thanks When participants submit their responses, you can display a Thank You Page, but a follow-up email can be a smart option, too. Choose to set up an Instant Thanks alert for every completed or incomplete response. Learn more about setting up Instant Thanks. Rules and Alerts In some circumstances, it\u2019s okay to wait until a survey is complete before you dedicate attention to evaluating results. But in some situations, it\u2019s important to see a participant\u2019s answers or to check in on a survey\u2019s progress toward a goal. Our Rules &#038; Alerts feature allows you to define the conditions you\u2019d like to track through powerful, customizable options. Learn more about how this feature works. This feature is available only in our Enterprise plan. Contact us to take advantage of this option. Among the reasons you might want to use this feature: A survey is open for a long period of time and you might not be checking results regularly. For example, you might have a request form on your website, and you want to be notified whenever someone sends in a request. You want to know when survey data crosses some threshold, such as a total of 200 responses, or even 200 responses from participants in the 18-24 age range. In this case, it\u2019s [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":132,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[164],"tags":[316,293,280],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Create Automatic Email Alerts for Survey | Sogolytics<\/title>\n<meta name=\"description\" content=\"Sogolytics makes it easy to send an Automatic Email Alerts with only two basic steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Create Automatic Email Alerts for Survey | Sogolytics\" \/>\n<meta property=\"og:description\" content=\"Sogolytics makes it easy to send an Automatic Email Alerts with only two basic steps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-13T08:17:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/\",\"url\":\"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/\",\"name\":\"How to Create Automatic Email Alerts for Survey | Sogolytics\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\"},\"datePublished\":\"2018-08-27T10:28:02+00:00\",\"dateModified\":\"2023-06-13T08:17:53+00:00\",\"description\":\"Sogolytics makes it easy to send an Automatic Email Alerts with only two basic steps.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/automatic-email-alerts\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sogolytics.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Automatic Email Alerts\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/help\/\",\"name\":\"Sogolytics\",\"description\":\"Sogolytics - 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