{"id":45955,"date":"2018-08-30T08:26:30","date_gmt":"2018-08-30T08:26:30","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=45955"},"modified":"2026-02-04T10:20:22","modified_gmt":"2026-02-04T10:20:22","slug":"good-to-know-2","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/good-to-know-2\/","title":{"rendered":"Good to Know"},"content":{"rendered":"<p>Once you&#8217;ve integrated both platforms, Sogolytics allows you to push data into Salesforce. Survey responses are pushed into the relevant fields of the right Salesforce object.<\/p>\n<p>For example, you might have a survey question that asks customers to rate the service they have received on a scale of 1 to 5. The rating a customer gives in a survey response can be pushed into a &#8216;Service Satisfaction Score&#8217; field in that customer&#8217;s Contact record.<\/p>\n<p>To ensure a successful data connection, the relevant survey questions will need to be mapped to match the appropriate fields in Salesforce.<\/p>\n<div class=\"sogo-help-info-box\"><i class=\"fal fa-info-circle\"><\/i><\/p>\n<p class=\"sogo-info-text\">This feature is available as an \u00e0 la carte feature in the Enterprise plan. <a class=\"button-demo-form exclude_class_load\" href=\"javascript:openRequestDemoForm()\">Contact us<\/a> to take advantage of this option.<\/p>\n<\/div>\n<p>The following question types can be mapped to Salesforce fields:<\/p>\n<ul>\n<li>Radio Button<\/li>\n<li>Text Box<\/li>\n<li>Drop Down<\/li>\n<li>Rating Radio Button<\/li>\n<li>Rating Drop down<\/li>\n<li>Horizontal Radio Button<\/li>\n<li>Drill down<\/li>\n<li>Multiple Text Box<\/li>\n<li>Multiple Drop Down<\/li>\n<li>Demographics<\/li>\n<li>Date<\/li>\n<\/ul>\n<div class=\"sogo-help-info-box\"><i class=\"fal fa-info-circle\"><\/i><\/p>\n<p class=\"sogo-info-text\">Map Sogolytics questions to Salesforce fields carefully and ensure a perfect match by testing before going live. If the match is not correctly mapped, data will not be collected.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Once you&#8217;ve integrated both platforms, Sogolytics allows you to push data into Salesforce. Survey responses are pushed into the relevant fields of the right Salesforce object. For example, you might have a survey question that asks customers to rate the service they have received on a scale of 1 to 5. The rating a customer gives in a survey response can be pushed into a &#8216;Service Satisfaction Score&#8217; field in that customer&#8217;s Contact record. To ensure a successful data connection, the relevant survey questions will need to be mapped to match the appropriate fields in Salesforce. This feature is available as an \u00e0 la carte feature in the Enterprise plan. Contact us to take advantage of this option. The following question types can be mapped to Salesforce fields: Radio Button Text Box Drop Down Rating Radio Button Rating Drop down Horizontal Radio Button Drill down Multiple Text Box Multiple Drop Down Demographics Date Map Sogolytics questions to Salesforce fields carefully and ensure a perfect match by testing before going live. If the match is not correctly mapped, data will not be collected.<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":277,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[232],"tags":[319,280],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Good to Know - Sogolytics<\/title>\n<meta name=\"description\" content=\"Once you&#039;ve integrated both platforms, Sogolytics allows you to push data into Salesforce. 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