{"id":47158,"date":"2019-01-11T06:01:57","date_gmt":"2019-01-11T06:01:57","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=47158"},"modified":"2024-11-08T15:41:27","modified_gmt":"2024-11-08T15:41:27","slug":"issues-logging-in","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/","title":{"rendered":"Issues Logging In"},"content":{"rendered":"<p>Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem quickly! A few suggestions appear below.<\/p>\n<p>The most common reasons for login failure include the following:<\/p>\n<ul>\n<li>You mistyped your User ID or Password<\/li>\n<li>You are copy-pasting the User ID or Password with additional spaces<\/li>\n<li>You may be entering the User ID or Password in a different case; username and password are case sensitive<\/li>\n<li>Browser Settings\/Plugins may be causing the issue (you will not encounter any difficulty if browser settings are set to default)<br \/>\nCheck each of these options to resolve your problem.<\/li>\n<\/ul>\n<p><strong>Password Reset<\/strong><\/p>\n<p>If you have checked all of the suggestions above and you still encounter difficulty logging in, you may choose to reset the password for your account. Your password can be reset by following the steps listed below:<\/p>\n<ol>\n<li>Access the login page, by clicking on <a href=\"https:\/\/www.sogolytics.com\/static\/login.aspx\" target=\"_blank\" rel=\"noopener\">https:\/\/www.sogolytics.com\/static\/login.aspx<\/a><\/li>\n<li>Click on the \u2018Forgot Password?\u2019 Link.<\/li>\n<li>Enter the username or email address associated with your Sogolytics account, and click the Submit button. An email with password reset instructions will be sent to you.<\/li>\n<\/ol>\n<p>In case of additional help please reach out to us at\u202f<a href=\"mailto:support1@sogolytics.com\">support1@sogolytics.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem quickly! A few suggestions appear below. The most common reasons for login failure include the following: You mistyped your User ID or Password You are copy-pasting the User ID or Password with additional spaces You may be entering the User ID or Password in a different case; username and password are case sensitive Browser Settings\/Plugins may be causing the issue (you will not encounter any difficulty if browser settings are set to default) Check each of these options to resolve your problem. Password Reset If you have checked all of the suggestions above and you still encounter difficulty logging in, you may choose to reset the password for your account. Your password can be reset by following the steps listed below: Access the login page, by clicking on https:\/\/www.sogolytics.com\/static\/login.aspx Click on the \u2018Forgot Password?\u2019 Link. Enter the username or email address associated with your Sogolytics account, and click the Submit button. An email with password reset instructions will be sent to you. In case of additional help please reach out to us at\u202fsupport1@sogolytics.com.<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":370,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[443],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Issues Logging In - Sogolytics<\/title>\n<meta name=\"description\" content=\"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Issues Logging In - Sogolytics\" \/>\n<meta property=\"og:description\" content=\"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-08T15:41:27+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/\",\"url\":\"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/\",\"name\":\"Issues Logging In - Sogolytics\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\"},\"datePublished\":\"2019-01-11T06:01:57+00:00\",\"dateModified\":\"2024-11-08T15:41:27+00:00\",\"description\":\"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sogolytics.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Issues Logging In\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/help\/\",\"name\":\"Sogolytics\",\"description\":\"Sogolytics - Online Survey Tool\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sogolytics.com\/help\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Issues Logging In - Sogolytics","description":"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/","og_locale":"en_US","og_type":"article","og_title":"Issues Logging In - Sogolytics","og_description":"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem","og_url":"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/","og_site_name":"Sogolytics","article_modified_time":"2024-11-08T15:41:27+00:00","twitter_card":"summary","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/","url":"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/","name":"Issues Logging In - Sogolytics","isPartOf":{"@id":"https:\/\/www.sogolytics.com\/help\/#website"},"datePublished":"2019-01-11T06:01:57+00:00","dateModified":"2024-11-08T15:41:27+00:00","description":"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the problem","breadcrumb":{"@id":"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sogolytics.com\/help\/issues-logging-in\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.sogolytics.com\/help\/issues-logging-in\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sogolytics.com\/help\/"},{"@type":"ListItem","position":2,"name":"Issues Logging In"}]},{"@type":"WebSite","@id":"https:\/\/www.sogolytics.com\/help\/#website","url":"https:\/\/www.sogolytics.com\/help\/","name":"Sogolytics","description":"Sogolytics - Online Survey Tool","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sogolytics.com\/help\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"seo_meta_info":{"yoast_noindex":"","rankmath_noindex":"","yoast_title":"Issues Logging In","yoast_desc":"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the&hellip;","rankmath_title":"Issues Logging In","rankmath_desc":"Are you facing any difficulty while trying to log in to your Sogolytics account? Have you forgotten your password? Hopefully we can help solve the&hellip;"},"_links":{"self":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages\/47158"}],"collection":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/comments?post=47158"}],"version-history":[{"count":5,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages\/47158\/revisions"}],"predecessor-version":[{"id":61937,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages\/47158\/revisions\/61937"}],"wp:attachment":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/media?parent=47158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/categories?post=47158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/tags?post=47158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}