{"id":52005,"date":"2020-08-15T04:55:15","date_gmt":"2020-08-15T04:55:15","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=52005"},"modified":"2026-04-17T08:21:35","modified_gmt":"2026-04-17T08:21:35","slug":"how-to-connect-to-sftp-server","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/","title":{"rendered":"Sogolytics SFTP Server Setup"},"content":{"rendered":"<p>Before you set up your automation rules within the Sogolytics platform, you\u2019ll need to configure and connect the SFTP (Secure File Transfer Protocol) server.<\/p>\n<div class=\"sogo-help-info-box\"><i class=\"fal fa-info-circle\"><\/i><\/p>\n<p class=\"sogo-info-text\">This feature is available as \u00e0 la carte feature in our Enterprise plan. <a class=\"button-demo-form exclude_class_load\">Contact us<\/a> to take advantage of this option.<\/p>\n<\/div>\n<p>Here\u2019s how you can get started:<\/p>\n<ol>\n<li>Connect with your Account Manager to share your request and update your contract as needed.<\/li>\n<li>Once your request is received, we will start configuring your server.<\/li>\n<li>Your Account Manager will follow up with you to share your connection credentials.<\/li>\n<li>Use these credentials to connect through your SFTP client (WinSCP, FileZilla, etc.).<\/li>\n<li>Once successfully connected, check your Sogolytics account to confirm:\n<ol style=\"list-style: lower-alpha;\">\n<li>Click on the Utilities icon in the top right of your screen.<\/li>\n<li>Select Integrations.<\/li>\n<li>Choose Secure File Transfer Protocol from the left panel.<br \/>\n<img decoding=\"async\" src=\"\/help\/wp-content\/uploads\/2022\/08\/30.2_D222.png\" \/><\/li>\n<li>Review your connection details.<\/li>\n<li>As needed, unlink from this same location.<br \/>\n<img decoding=\"async\" src=\"\/help\/wp-content\/uploads\/2022\/08\/30.2_D223.png\" \/><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<ul>\n<li>A new automated distribution option will be displayed on the Publish menu at the bottom of the Email column.<br \/>\n<img decoding=\"async\" src=\"\/help\/wp-content\/uploads\/2022\/08\/30.2_D221.png\" \/><\/li>\n<\/ul>\n<div class=\"sogo-help-info-box\"><i class=\"fal fa-info-circle\"><\/i><\/p>\n<p class=\"sogo-info-text\"><a href=\"\/help\/how-to-Create-sftp-folders-and-files\" target=\"_blank\" rel=\"noopener\">Learn more<\/a> about creating folders and uploading files for automated distribution.<\/p>\n<\/div>\n<h2>FAQ<\/h2>\n<h3>Q: Shouldn&#8217;t I be connecting by IP?<\/h3>\n<p>A: You may have previously connected to an SFTP server by IP address, but we currently use a domain-based connection.<\/p>\n<h3>Q: What\u2019s the difference? What\u2019s so great about a domain?<\/h3>\n<p>A: Domains are easier to remember and provide greater flexibility for potential future migrations.<\/p>\n<h3>Q: Can I still connect through an IP address?<\/h3>\n<p>A: To avoid any disruption in connection or delivery, please connect through the domain (FQDN) below. If you need to connect by IP, please contact us at support1@sogolytics.com.<\/p>\n<p><em>If you log in to your account through sogolytics.com or research.sogolytics.com, use the following:<\/em><\/p>\n<p><em><strong>\u00a0 \u00a0 \u00a0 \u00a0FQDN<\/strong><\/em>: sharefl.sogolytics.com:7135<\/p>\n<p><em>If you log in to your account through k12insight.com, use the following:<\/em><\/p>\n<p><em><strong>\u00a0 \u00a0 \u00a0 \u00a0FQDN<\/strong><\/em>: sharefl.k12insight.com:7135<\/p>\n<p>Please note: As Engage account hosting at k12insight.com moves to edu.sogolytics.com on October 4, 2025, sharefl.k12insight.com will point to sftpedu.sogolytics.com and details will be updated here for future connections.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Before you set up your automation rules within the Sogolytics platform, you\u2019ll need to configure and connect the SFTP (Secure File Transfer Protocol) server. This feature is available as \u00e0 la carte feature in our Enterprise plan. Contact us to take advantage of this option. Here\u2019s how you can get started: Connect with your Account Manager to share your request and update your contract as needed. Once your request is received, we will start configuring your server. Your Account Manager will follow up with you to share your connection credentials. Use these credentials to connect through your SFTP client (WinSCP, FileZilla, etc.). Once successfully connected, check your Sogolytics account to confirm: Click on the Utilities icon in the top right of your screen. Select Integrations. Choose Secure File Transfer Protocol from the left panel. Review your connection details. As needed, unlink from this same location. A new automated distribution option will be displayed on the Publish menu at the bottom of the Email column. Learn more about creating folders and uploading files for automated distribution. FAQ Q: Shouldn&#8217;t I be connecting by IP? A: You may have previously connected to an SFTP server by IP address, but we currently use a domain-based connection. Q: What\u2019s the difference? What\u2019s so great about a domain? A: Domains are easier to remember and provide greater flexibility for potential future migrations. Q: Can I still connect through an IP address? A: To avoid any disruption in connection or delivery, please connect through the domain [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":498,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[298,231],"tags":[296,293,280],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Set Up your SFTP Connection | Sogolytics<\/title>\n<meta name=\"description\" content=\"Learn how to connect to the Sogolytics SFTP (Secure File Transfer Protocol) server to get started with automation!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Up your SFTP Connection | Sogolytics\" \/>\n<meta property=\"og:description\" content=\"Learn how to connect to the Sogolytics SFTP (Secure File Transfer Protocol) server to get started with automation!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-17T08:21:35+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/\",\"url\":\"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/\",\"name\":\"How to Set Up your SFTP Connection | Sogolytics\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\"},\"datePublished\":\"2020-08-15T04:55:15+00:00\",\"dateModified\":\"2026-04-17T08:21:35+00:00\",\"description\":\"Learn how to connect to the Sogolytics SFTP (Secure File Transfer Protocol) server to get started with automation!\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/how-to-connect-to-sftp-server\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sogolytics.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sogolytics SFTP Server Setup\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/help\/\",\"name\":\"Sogolytics\",\"description\":\"Sogolytics - 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