{"id":53879,"date":"2021-05-28T05:45:03","date_gmt":"2021-05-28T05:45:03","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=53879"},"modified":"2025-04-29T10:20:19","modified_gmt":"2025-04-29T10:20:19","slug":"introduction-to-account-set-up-for-sogoconnect","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/introduction-to-account-set-up-for-sogoconnect\/","title":{"rendered":"Introduction to Account Set-up"},"content":{"rendered":"<p>As a User you can have a range of responsibilities and capabilities within SogoConnect. Here\u2019s a brief rundown of the features in the platform that you can employ to help close the feedback loop. <\/p>\n<h2>Interest Areas <\/h2>\n<p>Interest Areas are topics that you\u2019re looking for feedback on. These could be specific departments, products, services, locations, or something else. Depending on your role, you can create and\/or edit Interest Areas. <\/p>\n<h2>Response Templates <\/h2>\n<p>If you\u2019re an Interest Area Owner, you can create customized saved messages to speed up responding to Customers. <\/p>\n<h2>Form Messages <\/h2>\n<p>Form Messages are introductory messages for Interest Areas that help Customers know which Interest Area they\u2019re leaving feedback for and the type of feedback they should be leaving.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a User you can have a range of responsibilities and capabilities within SogoConnect. Here\u2019s a brief rundown of the features in the platform that you can employ to help close the feedback loop. Interest Areas Interest Areas are topics that you\u2019re looking for feedback on. These could be specific departments, products, services, locations, or something else. Depending on your role, you can create and\/or edit Interest Areas. Response Templates If you\u2019re an Interest Area Owner, you can create customized saved messages to speed up responding to Customers. Form Messages Form Messages are introductory messages for Interest Areas that help Customers know which Interest Area they\u2019re leaving feedback for and the type of feedback they should be leaving.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":566,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[337],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introduction to Account Set-up in SogoConnect - Sogolytics<\/title>\n<meta name=\"description\" content=\"All the knowledge you need to get your SogoConnect account up and running.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/help\/introduction-to-account-set-up-for-sogoconnect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introduction to Account Set-up in SogoConnect - 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