{"id":53963,"date":"2021-05-28T07:53:39","date_gmt":"2021-05-28T07:53:39","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=53963"},"modified":"2025-04-29T10:25:09","modified_gmt":"2025-04-29T10:25:09","slug":"what-are-dialogues-in-sogoconnect","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/","title":{"rendered":"Introduction to Dialogues"},"content":{"rendered":"<p><span data-contrast=\"auto\">Whenever a customer gives feedback through SoGoConnect, whether it\u2019s a Landing Page on its own, and Landing Page embedded in its website, or it\u2019s been recorded by someone \u2013 that is a Dialogue.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As soon as the Dialogue is submitted, it will arrive\u00a0<\/span><span data-contrast=\"auto\">into\u00a0the appropriate Interest Area Owner\u2019s inbox. From there, the Owner can\u00a0take action\u00a0in order to resolve the Dialogue.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Whenever a customer gives feedback through SoGoConnect, whether it\u2019s a Landing Page on its own, and Landing Page embedded in its website, or it\u2019s been recorded by someone \u2013 that is a Dialogue.\u00a0\u00a0 As soon as the Dialogue is submitted, it will arrive\u00a0into\u00a0the appropriate Interest Area Owner\u2019s inbox. From there, the Owner can\u00a0take action\u00a0in order to resolve the Dialogue.\u00a0\u00a0<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":616,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[363],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introduction to Dialogues in SogoConnect - Sogolytics<\/title>\n<meta name=\"description\" content=\"Get started learning about SogoConnect dialogues here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Introduction to Dialogues in SogoConnect - Sogolytics\" \/>\n<meta property=\"og:description\" content=\"Get started learning about SogoConnect dialogues here.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-29T10:25:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/\",\"url\":\"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/\",\"name\":\"Introduction to Dialogues in SogoConnect - Sogolytics\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\"},\"datePublished\":\"2021-05-28T07:53:39+00:00\",\"dateModified\":\"2025-04-29T10:25:09+00:00\",\"description\":\"Get started learning about SogoConnect dialogues here.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sogolytics.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Introduction to Dialogues\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/help\/\",\"name\":\"Sogolytics\",\"description\":\"Sogolytics - Online Survey Tool\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.sogolytics.com\/help\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Introduction to Dialogues in SogoConnect - Sogolytics","description":"Get started learning about SogoConnect dialogues here.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/","og_locale":"en_US","og_type":"article","og_title":"Introduction to Dialogues in SogoConnect - Sogolytics","og_description":"Get started learning about SogoConnect dialogues here.","og_url":"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/","og_site_name":"Sogolytics","article_modified_time":"2025-04-29T10:25:09+00:00","twitter_card":"summary","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/","url":"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/","name":"Introduction to Dialogues in SogoConnect - Sogolytics","isPartOf":{"@id":"https:\/\/www.sogolytics.com\/help\/#website"},"datePublished":"2021-05-28T07:53:39+00:00","dateModified":"2025-04-29T10:25:09+00:00","description":"Get started learning about SogoConnect dialogues here.","breadcrumb":{"@id":"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.sogolytics.com\/help\/what-are-dialogues-in-sogoconnect\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sogolytics.com\/help\/"},{"@type":"ListItem","position":2,"name":"Introduction to Dialogues"}]},{"@type":"WebSite","@id":"https:\/\/www.sogolytics.com\/help\/#website","url":"https:\/\/www.sogolytics.com\/help\/","name":"Sogolytics","description":"Sogolytics - Online Survey Tool","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sogolytics.com\/help\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"seo_meta_info":{"yoast_noindex":"","rankmath_noindex":"","yoast_title":"Introduction to Dialogues in SogoConnect - Sogolytics","yoast_desc":"Get started learning about SogoConnect dialogues here.","rankmath_title":"Introduction to Dialogues","rankmath_desc":"Whenever a customer gives feedback through SoGoConnect, whether it\u2019s a Landing Page on its own, and Landing Page embedded in its website, or it\u2019s been&hellip;"},"_links":{"self":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages\/53963"}],"collection":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/comments?post=53963"}],"version-history":[{"count":1,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages\/53963\/revisions"}],"predecessor-version":[{"id":53964,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/pages\/53963\/revisions\/53964"}],"wp:attachment":[{"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/media?parent=53963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/categories?post=53963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sogolytics.com\/help\/wp-json\/wp\/v2\/tags?post=53963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}