{"id":54016,"date":"2021-05-28T06:19:11","date_gmt":"2021-05-28T06:19:11","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=54016"},"modified":"2023-08-10T10:55:42","modified_gmt":"2023-08-10T10:55:42","slug":"how-to-resolve-login-issues-in-sogoconnect","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/","title":{"rendered":"Issues Logging Into SogoConnect"},"content":{"rendered":"<h3>How do I Login? <\/h3>\n<ol>\n<li>Access the SogoConnect login page by navigating your browser to the Sogolytics website. (<em>Tip: Bookmark this login page for quicker access. <\/em>)<\/li>\n<li>Enter your username and password. <\/li>\n<\/ol>\n<h3>I Don\u2019t Know My Password <\/h3>\n<ol>\n<li>If you do not know your password, click on the <em>Forgot Password?<\/em>, click on the login screen and follow the steps to retrieve your password. <\/li>\n<li>Once you have changed your password, you will need to re-enter your username and new password to login. <\/li>\n<\/ol>\n<h3>Something Not Right? <\/h3>\n<p>If something looks off after you\u2019ve successfully logged into SogoConnect, you might be using an unsupported browser. Check your browser and ensure you are using one of the supported browsers and versions listed below: <\/p>\n<ul>\n<li>Internet Explorer version 11.0 and above <\/li>\n<li>Microsoft Edge <\/li>\n<li>Firefox version 20.0 and above <\/li>\n<li>Safari version 5.0 and above <\/li>\n<li>Google Chrome version 20.0 and above <\/li>\n","protected":false},"excerpt":{"rendered":"<p>How do I Login? Access the SogoConnect login page by navigating your browser to the Sogolytics website. (Tip: Bookmark this login page for quicker access. ) Enter your username and password. I Don\u2019t Know My Password If you do not know your password, click on the Forgot Password?, click on the login screen and follow the steps to retrieve your password. Once you have changed your password, you will need to re-enter your username and new password to login. Something Not Right? If something looks off after you\u2019ve successfully logged into SogoConnect, you might be using an unsupported browser. Check your browser and ensure you are using one of the supported browsers and versions listed below: Internet Explorer version 11.0 and above Microsoft Edge Firefox version 20.0 and above Safari version 5.0 and above Google Chrome version 20.0 and above<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":575,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[385],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Issues Logging into SogoConnect | Sogolytics<\/title>\n<meta name=\"description\" content=\"The steps to take when you have trouble logging in.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Issues Logging into SogoConnect | Sogolytics\" \/>\n<meta property=\"og:description\" content=\"The steps to take when you have trouble logging in.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-10T10:55:42+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/\",\"url\":\"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/\",\"name\":\"Issues Logging into SogoConnect | Sogolytics\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\"},\"datePublished\":\"2021-05-28T06:19:11+00:00\",\"dateModified\":\"2023-08-10T10:55:42+00:00\",\"description\":\"The steps to take when you have trouble logging in.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/how-to-resolve-login-issues-in-sogoconnect\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sogolytics.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Issues Logging Into SogoConnect\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/help\/\",\"name\":\"Sogolytics\",\"description\":\"Sogolytics - 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