{"id":65837,"date":"2026-01-16T07:42:01","date_gmt":"2026-01-16T07:42:01","guid":{"rendered":"https:\/\/www.sogolytics.com\/help\/?page_id=65837"},"modified":"2026-01-16T07:42:01","modified_gmt":"2026-01-16T07:42:01","slug":"product-ex","status":"publish","type":"page","link":"https:\/\/www.sogolytics.com\/help\/product-ex\/","title":{"rendered":"product-ex"},"content":{"rendered":"<style>.help-page-header,.sogo--ug-feedback-box{display:none !important;}<\/style><div class=\"container--parent-page\"> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/introduction-to-ex-dashboard\/\"><span class=\"container--main-head\">Intro to EX Dashboard<\/span><span class=\"container--main-text\">The EX Dashboard offers plenty of great employee experience data, from an overview of key EX metrics across projects to drill-down analysis and prediction.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/ex-dashboard-overview\/\"><span class=\"container--main-head\">EX Dashboard: Overview<\/span><span class=\"container--main-text\">The EX Dashboard tracks data from three core business metrics: Employee Net Promoter Score (eNPS), Employee Satisfaction Score (ESAT), and Employee Effort Score (EES)<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-add-drivers-to-ex-dashboard\/\"><span class=\"container--main-head\">Manage Drivers in EX<\/span><span class=\"container--main-text\">Manage Drivers from across your EX projects to make the most of your analysis on the EX Dashboard with SogoEX!<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/ex-project-tags\/\"><span class=\"container--main-head\">Project Tags in EX<\/span><span class=\"container--main-text\">Project Tags settings allows you to include and exclude data from one or more project on the EX Dashboard. Learn more<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-manage-tags-and-categories-ex\/\"><span class=\"container--main-head\">Manage Tags and Categories in EX<\/span><span class=\"container--main-text\">Organize your Tags and Categories to enable drill-down analysis on your SogoEX Dashboard.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-add-custom-drivers-to-your-dashboard-ex\/\"><span class=\"container--main-head\">Custom Metrics Settings in EX<\/span><span class=\"container--main-text\">Make it easier to keep up with the metrics that matter most to your organization with custom EX metrics.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-manage-all-your-metric-goals-ex\/\"><span class=\"container--main-head\">Manage Goal in EX<\/span><span class=\"container--main-text\">Set goals for your most important EX metrics to make tracking success on your EX Dashboard easier.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-manage-ex-milestones\/\"><span class=\"container--main-head\">Manage Milestones in EX<\/span><span class=\"container--main-text\">How do key events impact your employees' experiences? From new releases and rebrands to product changes and trainings, get the scoop with milestones!<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/employee-journey\/\"><span class=\"container--main-head\">EX Dashboard: Journey Map<\/span><span class=\"container--main-text\">Get insight into the complete range of experiences that employees have when interacting with your company and brand.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-create-employee-journey\/\"><span class=\"container--main-head\">Build an Employee Journey Map<\/span><span class=\"container--main-text\">Ready to gain insights into your employees' experience at every stage of their interaction with you? Create a journey map!<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-analyze-follow-up-questions-with-text-analysis-on-ex-dashboard\/\"><span class=\"container--main-head\">EX Dashboard: Text Analysis<\/span><span class=\"container--main-text\">Analyze open-ended follow-up questions to better understand the reasons behind employees' ratings.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-manage-all-your-metric-goals-ex\/\"><span class=\"container--main-head\">Manage Goal in EX<\/span><span class=\"container--main-text\">Set goals for your most important EX metrics to make tracking success on your EX Dashboard easier.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/how-to-view-ex-prediction-data\/\"><span class=\"container--main-head\">EX Dashboard: Prediction<\/span><span class=\"container--main-text\">View your EX Prediction Data real quick by using EX Dashboard.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a> <a class=\"container--main-block\" href=\"https:\/\/www.sogolytics.com\/help\/ex-dashboard-comparison\/\"><span class=\"container--main-head\">EX Dashboard: Comparison<\/span><span class=\"container--main-text\">How well are you serving employees at each touchpoint, stage or team? Compare success at each touchpoint using Tags in SoGoEX.<\/span><span class=\"fas fa-chevron-right\"><\/span><\/a><\/div>\n","protected":false},"excerpt":{"rendered":".help-page-header,.sogo--ug-feedback-box{display:none !important;} Intro to EX DashboardThe EX Dashboard offers plenty of great employee experience data, from an overview of key EX metrics across projects to drill-down analysis and prediction. EX Dashboard: OverviewThe EX Dashboard tracks data from three core business metrics: Employee Net Promoter Score (eNPS), Employee Satisfaction Score (ESAT), and Employee Effort Score (EES) Manage Drivers in EXManage Drivers from across your EX projects to make the most of your analysis on the EX Dashboard with SogoEX! Project Tags in EXProject Tags settings allows you to include and exclude data from one or more project on the EX Dashboard. Learn more Manage Tags and Categories in EXOrganize your Tags and Categories to enable drill-down analysis on your SogoEX Dashboard. Custom Metrics Settings in EXMake it easier to keep up with the metrics that matter most to your organization with custom EX metrics. Manage Goal in EXSet goals for your most important EX metrics to make tracking success on your EX Dashboard easier. Manage Milestones in EXHow do key events impact your employees' experiences? From new releases and rebrands to product changes and trainings, get the scoop with milestones! EX Dashboard: Journey MapGet insight into the complete range of experiences that employees have when interacting with your company and brand. Build an Employee Journey MapReady to gain insights into your employees' experience at every stage of their interaction with you? Create a journey map! EX Dashboard: Text AnalysisAnalyze open-ended follow-up questions to better understand the reasons behind employees' ratings. Manage [...]","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":433,"comment_status":"closed","ping_status":"closed","template":"sogo_new_design.php","meta":{"footnotes":""},"categories":[],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Product CX<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sogolytics.com\/help\/product-ex\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Product CX\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sogolytics.com\/help\/product-ex\/\" \/>\n<meta property=\"og:site_name\" content=\"Sogolytics\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/product-ex\/\",\"url\":\"https:\/\/www.sogolytics.com\/help\/product-ex\/\",\"name\":\"Product CX\",\"isPartOf\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\"},\"datePublished\":\"2026-01-16T07:42:01+00:00\",\"dateModified\":\"2026-01-16T07:42:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.sogolytics.com\/help\/product-ex\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.sogolytics.com\/help\/product-ex\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/product-ex\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.sogolytics.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"product-ex\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.sogolytics.com\/help\/#website\",\"url\":\"https:\/\/www.sogolytics.com\/help\/\",\"name\":\"Sogolytics\",\"description\":\"Sogolytics - 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