Every plan includes all Pro Max features!
Trusted by 100,000+ customers in 96 countries
- 15 projects/year
- 100 responses/project
- 200 responses/year
- 200 emails/year
All plans have the same awesome features! Plans differ only by responses, emails, and other usage limits.- AI survey creation Generate complete surveys from simple text prompts using artificial intelligence
- Anonymous surveys Anonymous surveys allow respondents to provide feedback without revealing their identity, ensuring privacy and encouraging honest responses.
- Real-time reports Get instant insights with dynamic, real-time reporting dashboards
- Intuitive drag-drop interface Build surveys effortlessly by dragging and dropping elements exactly where you want them.
- Fully customizable Tailor surveys to your specific needs with extensive customization options
- Data trend analysis Analyze data trends over time to identify patterns and insights
- All question types All question types you need, from multiple choice and rating scales to open-ended and matrix questions.
- Branding and logos Customize surveys with your own branding and logos to maintain a consistent brand identity
- Cross tabs Create cross-tabulation reports to analyze relationships between different survey variables
- Multilingual surveys Create surveys in multiple languages to reach a diverse audience
- Custom thank you page Design personalized thank you pages to engage respondents after survey completion
- Save and share reports Easily save your reports and share them with stakeholders for collaborative analysis
- Survey templates Utilize pre-designed survey templates to quickly create effective surveys
- Save progress Allow respondents to save their progress and continue the survey at a later time
- Presentation-ready analysis Generate polished reports and visualizations that are ready for presentations
- Question display logic Control the visibility of questions based on respondent answers or other conditions
- Custom survey URL Create personalized survey URLs for easy distribution and tracking
- Raw data download Download raw survey data for in-depth analysis and reporting
- Branching/skip logic Create dynamic surveys that adapt based on respondent answers using branching and skip logic
- Multi-channel publishing Distribute surveys across multiple channels such as email, social media, and websites
- Two factor authentication Enhance account security with two-factor authentication for user login
- Carry forward answers/Piping Automatically carry forward answers from previous questions to streamline the survey experience
- Website embed Easily embed surveys directly into your website for seamless respondent experience
- Highly reliable/ scalable platform Enterprise-grade infrastructure that handles millions of responses without compromising speed or uptime.
- Hidden/Populate fields Use hidden or pre-populated fields to capture additional data without respondent input
- Automated reminders Send automated reminders to respondents to increase survey completion rates
- Priority Email Support Get priority email support for quick assistance and issue resolution
- Custom redirection Redirect respondents to custom URLs based on their survey responses
- Custom variables Use custom variables to personalize surveys and track respondent data
- and much more...
- Wide variety of question types
- Qualitative and quantitative analytics for insights
- Audience and panel management
- Real-time reporting with AI-driven insights
- Team collaboration and automated workflows
- Comprehensive assessment software
- Website feedback survey
- Dedicated support and client success manager
- Advanced automation and integration options
- Enhanced security and compliance standards
- Omnichannel feedback collection and analysis
- Customer journey optimization
- Enhance customer loyalty and retention
- Brand reputation management
- Churn prediction and reduction
- Predictive analytics for customer behavior
- Improve operational efficiency
- Market insight and trend analysis
- Customer segmentation and personalization
- Incident management and resolution
- Benchmarking against industry standards
- Integration with other business systems (CRM, ERP)
- Enhanced data security and privacy for customer information
- Employee feedback and insights
- Guaranteed anonymity
- Employee engagement
- Pulse surveys
- 360 reviews
- Talent retention
- Recruitment efficiency
- Training and development
- Workplace culture
- Onboarding and offboarding
- Diversity, equity, and inclusion
- Work-life balance
- Health and safety compliance
- Integration with other business systems (CRM, ERP)
- Enhanced data security and privacy for employee information
- Wide variety of question types
- Qualitative and quantitative analytics for insights
- Audience and panel management
- Real-time reporting with AI-driven insights
- Team collaboration and automated workflows
- Comprehensive assessment software
- Website feedback survey
- Dedicated support and client success manager
- Advanced automation and integration options
- Enhanced security and compliance standards
- Omnichannel feedback collection and analysis
- Customer journey optimization
- Enhance customer loyalty and retention
- Brand reputation management
- Churn prediction and reduction
- Predictive analytics for customer behavior
- Improve operational efficiency
- Market insight and trend analysis
- Customer segmentation and personalization
- Incident management and resolution
- Benchmarking against industry standards
- Integration with other business systems (CRM, ERP)
- Enhanced data security and privacy for customer information
- Employee feedback and insights
- Guaranteed anonymity
- Employee engagement
- Pulse surveys
- 360 reviews
- Talent retention
- Recruitment efficiency
- Training and development
- Workplace culture
- Onboarding and offboarding
- Diversity, equity, and inclusion
- Work-life balance
- Health and safety compliance
- Integration with other business systems (CRM, ERP)
- Enhanced data security and privacy for employee information
50% OFF Learn more
50% OFF Learn more
50% OFF Learn more
Frequently Asked Questions
General Platform
Account Setup
Usage Limits
Enterprise Features
Billing & Payments
I’m a bit confused. Are all features really free? Is there a catch?
Yes! All features are included on every plan, including the Free Pro plan. There’s no catch. Each plan simply has limits on the number of responses and emails you can send. If your needs grow beyond those limits, you can upgrade to a paid plan.
Which plan is best for individuals or small teams?
Free, Pro, and Pro Max plans all offer the same features — the difference is the limit on responses and email invitations. Choose the plan that best matches the number of responses you expect to collect. If you’re looking for a more advanced feedback management, CX, or EX solution, you may want to consider our Enterprise plan.
When should I consider the Enterprise plan?
Choose Enterprise if you need: Multi-user access & role-based permissions SSO and enterprise security controls Advanced CX or EX capabilities Higher or custom response limits Automations, workflows, and ticketing Integrations or API access Dedicated account management Enterprise is ideal for organizations running CX/EX programs or large-scale feedback initiatives.
Do individuals get access to CX, EX, or ticketing features?
No. Enterprise is recommended when organizations require multi-user governance or large-scale program management.
Do I need a credit card to sign up for the Free plan or Trial?
No. Signup for Free or Trial requires no payment information.
What happens when my Trial ends?
Your data remains safe. You may upgrade to one of our paid plans anytime
Can I upgrade from Free to a paid plan without losing data?
Yes. All surveys, responses, and settings migrate seamlessly.
How do response limits, project limits, and email limits work?
Projects reflect how many surveys you can run. Response and email limits apply as per month or year based on the payment frequency. Email limits count both survey invitations and reminders.
What happens if I exceed my response or email limits?
You’ll receive notifications before hitting your limits. You can either upgrade to a higher plan or request custom limits through our sales team.
Is pricing based on the number of users?
Individual plans are single-user accounts. Enterprise plans support multiple users with role-based permissions, and pricing adjusts based on team size.
What CX, EX, and ticketing capabilities are included in the Enterprise plan?
Enterprise includes customer journeys, case/ticket management, employee lifecycle analytics, HR/CRM integrations, automations, and advanced dashboards.
Are Managed Services included in the Enterprise plan?
Managed Services are optional add-ons. Enterprise clients often combine them with platform access for large-scale programs.
Does Sogolytics support HIPAA, SOC 2, or other compliance requirements?
Yes. Enterprise plans include SOC 2 reports, HIPAA support, SSO, secure data routing, and enterprise-grade governance.
Is my data safe when I switch plans (upgrade/downgrade)?
Absolutely. Your surveys and responses remain secure and accessible across plan changes.
Are SMS invitations available in all plans?
SMS invitations are included in the Enterprise plan with customizable limits. Email invitations are available in all plans with varying allowances.
Do unused responses or invitations roll over to the next month?
No. Usage limits refresh monthly according to your plan.
Do students, educators, or nonprofits get special pricing?
Yes. Student, Academic, and Nonprofit licenses are available separately and offer benefits beyond the standard Free plan.
