Closing the loop is more than just jargon. When someone reaches out, how efficiently is your team able to collaborate internally to resolve the request, follow up in a timely manner, track completion, and monitor satisfaction? Bring your answer to our team of experts and we’ll be glad to close the loop with you on a custom solution and pricing to meet your needs.
Keep your community connected and your team accountable with a customized solution that brings together feedback and conversations from across numerous channels, directs follow-up efficiently, and makes it easier to track and escalate critical conversations quickly.
Collaborative internal workflows
Critical alert triggers
Customer satisfaction tracking
Key metrics, reports, dashboards