“I found everything I needed with Sogolytics—not just bells and whistles.”
“SogoCX has changed everything about how we collect and act on feedback from our members and teams.”
"So, as long as I’m in this business, Sogo will continue to be our partner. They help us do surveys really well!”
"The tool is easy to work with, and we’ve only scratched the surface with what we can do with it.”
Trusted by 100,000+
customers in 96 countries
Automations & Integrations
Effortlessly connect your favorite tools and streamline tasks to save time with just a few clicks.
9
channels for reaching out to your customers and employees, from email to SMS to offline, and everywhere in between.
Hear the signal. Skip the noise.
Plan confidently with real-time custom dashboards that make it easy to showcase opportunities for maximum impact.
The enterprise feedback command center
SogoCore is the engine behind smarter decisions—capturing insights from employees, customers, partners, and more in one unified platform.
Unparalleled Analytics
Gain deeper insights through powerful text and sentiment analysis, paired with advanced engagement reporting, rules, and real-time alerts.
Dashboards That Deliver Clarity
Pull together your most critical data into a single, flexible view—customize widgets, apply filters by time or segment, and instantly share dashboards that empower real-time exploration and decision making.
Enterprise-Grade Integration & Management
Connect tools like Google Analytics and Zapier, automate contact management via dynamic Directories, and centralize workflows and integrations—all with enterprise-grade reliability and oversight.
Your Voice, Your Brand
Deliver a seamless brand experience that builds trust and boosts engagement—customize everything from survey links and reports to logos, colors, and messaging, so every interaction feels uniquely yours.
Understand your customers, easily
SogoCX empowers your team to listen to customers across the journey, analyze feedback instantly, and deliver experiences that earn loyalty.
Analytics that lead to action
Uncover what your customers really feel using advanced text and sentiment analysis, tagging, and key driver insights that turn feedback into prioritized actions.
Unified CX Dashboards
Track and compare NPS, CSAT, CES—and custom CX metrics—in a unified dashboard built for real-time insights, trend tracking, and strategic decisions.
Customer Journey Mapping
Visualize your customer’s path from discovery through loyalty; build stage-by-stage maps tagged for feedback analysis and optimize experience at each touchpoint.
Enterprise Integration & Control
Connect your CX tools—Google Analytics, CRM, directories—and customize branding to centralize customer data, automate workflows, and strengthen loyalty at scale
Instant clarity on employee needs
SogoEX helps you build a workplace people want to stay in—with feedback tools that surface what employees really need to thrive.
Employee Sentiment Analysis
Understand how your team really feels with text and sentiment analysis of follow‑up feedback and flexible tagging so you can identify and resolve urgent issues quickly.
360 Feedback
Pull in insights from managers, peers, and direct reports to create a 360° feedback loop. Eliminate blind spots and deliver comprehensive views that foster individual growth and talent development.
EX Dashboards (eNPS, ESAT, EES)
Monitor eNPS, ESAT, EES—or custom EX metrics—in one unified dashboard, with trend comparisons, sentiment analysis, and predictive simulations to help you prioritize improvements.
EX built for enterprise scale
Integrate SogoEX with tools like Google Analytics or your HRIS, manage employee records via dynamic directories, and white-label the experience—giving you centralized control, brand consistency, and scalability with ease.
Professional surveys made simple.
SogoSurvey provides all Pro Max features to every plan. Plans differ only by responses, emails and other usage limits.
AI Powered Survey Creation
Let AI generate complete surveys from your prompt—questions, suggested answer types, and structure—so you launch tailored surveys instantly without all the hassle.
Advanced Logic & Branching
Use single- or multi‑question branching logic and display rules to guide participants only through relevant content to boost response rates, shorten completion time, and maintain data quality.
Multichannel Distribution
Reach your respondees wherever they are via email, SMS, social media, QR codes, or embedded websites, all from one intuitive dashboard to maximize reach and completion rates.
Instant, export-ready insights
Access real-time reporting dashboards and export polished results to Word, Excel, PowerPoint, PDF, CSV, or SPSS, so you can share insights fast or deep-dive offline.
Every plan includes all Pro Max features!
Sogolytics is an AI-powered SaaS platform for enterprise-level feedback and experience management—intuitive, easy to use, and designed for real-time insights and decision-making.
Create with AI
Launch tailored surveys instantly without all the manual efforts, built on GenAI technology that knows how to maximize insights for your precise use case.
Powerful Reporting
Find actionable insights instantly without digging through hundreds of responses manually.
24/7 Support
Access customer support whenever you need it and speak to a human who is happy to resolve your issue.
Comprehensive Solutions
Achieve measurable results across marketing, HR, and customer success with one intuitive platform.
Time to Value
Avoid customer churn and employee turnover with industry leading time-to-insight.
Customization
Industry leading design capabilities, automations and logic, so that everyone is heard.
