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User Guide
Want to become a Sogolytics master? We've got you covered.
Explore our User Guide for step-by-step tutorials, expert tips, and best practices to help you get the most out of every feature.
Project Basics
From design to distribution to reporting, learn more about each step of the process in conducting your next survey
CX Projects
Drill down on key features and flows to design meaningful customer touchpoints, journeys, and dashboards in SogoCX.
EX Projects
Learn how to design an employee engagement program that turns feedback into a better workplace for everyone.
Video Library
Seeing is believing, but you’re not going to believe the amount of useful insights and impactful best practices in our video library. Start watching now to see step-by-step walkthroughs of product features and learn how to get the most out of Sogolytics.
Training
Our advanced survey tool is backed by the expertise of our training
and support team.
Build Custom Reports in Minutes
Choose the right reports to highlight the data you need, then customize, share, and present!
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Hosted by
Abdussamad Musani
Product Support and Solution Architect Melissa Krut
VP of Success
Product Support and Solution Architect Melissa Krut
VP of Success
Getting Started with Sogolytics
Learn how to design and launch surveys and run reports, whether you’re just starting out or need a refresher.
Get Started
Hosted by
Abdussamad Musani
Product Support and Solution Architect Melissa Krut
VP of Success
Product Support and Solution Architect Melissa Krut
VP of Success
Boost Survey Response Rates
Don’t struggle with low response rates! Join in for easy-to-use ideas and best practices and watch rates rise by up to 300%.
Get Started
Hosted by
Abdussamad Musani
Product Support and Solution Architect Melissa Krut
VP of Success
Product Support and Solution Architect Melissa Krut
VP of Success
Latest
Release
Our advanced survey tool is backed by the expertise of our training and
support team. We’re with you all the way, from designing the perfect survey to running insightful reports.
Blog
Keep on top of the latest tips, trends and tech that are transforming feedback management for customer and employee experience teams across the globe.
Reports & eBooks
Take your industry knowledge to the next level with reports, whitepapers, and
ebooks, based on analysis using Sogolytics’ own feedback management solutions.
Webinar
Listen and learn at your convenience as industry experts discuss topics like customer experience, employee engagement, and community feedback.
The Future of Member Experience: Driving
Engagement
and Loyalty in the Fitness Industry
Melissa Krut,
VP of Success, Sogolytics Bria Samuels,
Client Success Specialist, Sogolytics
VP of Success, Sogolytics Bria Samuels,
Client Success Specialist, Sogolytics
Smarter Insights for Stronger Schools: How
Sogolytics Delivers for K12 Education
Tony Curtis,
Engage Account Manager Lauren Gonzalez,
Research Consultant Mike Canney,
Account Executive, Sogolytics
Engage Account Manager Lauren Gonzalez,
Research Consultant Mike Canney,
Account Executive, Sogolytics
Survey
Templates
Browse through a variety of pre-made survey templates, just for you! Filter by sections and categories, or just enter the keywords for the template you’re searching for.
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