Key takeways:

  • 49% of Gen Z have heard of credit unions but don’t know how they work. 
  • 17% of Gen Z think credit unions are for older people, and another 17% say they are not modern enough. 
  • Millennial membership has fallen from 31% in 2023 to 22% in 2025. 
  • Two-thirds of Millennials and Gen Z say they try to support brands aligned with their values, yet only 35% feel their financial provider reflects those values. 
  • 85% of Millennials and Gen Z would consider a youth-focused account designed for their needs. 
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