SURVEY TEMPLATE

Staff Performance Feedback Survey Template

Focus in on the performance of staff members by collecting feedback from patients regarding their experience at every stage of their visit.

CATEGORY
Healthcare
TIME TO COMPLETE
7 minutes (approx.)
NO. OF QUESTIONS
27
Increase accountability and improve patient experiences

One of the most critical components of a patient’s care experience is his or her interactions with staff. Supportive, knowledgeable, and engaged staff can make all the difference in both a patient’s satisfaction with this experience and resulting health-related developments. Disengaged staff members, whether they’re tired and overworked or uninformed and disinterested, can have a huge impact on the quality of a patient’s health and experience.

The Staff Performance Feedback Survey collects systematic feedback on all of the team members a patient encounters during a visit to an office or clinic. From check-in to treatment to follow-up scheduling and billing, feedback is sought on the friendliness and knowledge of staff, the facility itself, and the wait time experienced.

Learn whether patients would recommend the clinic, and even filter results by the demographic details or groups that interest you most. People matter most in the medical field. Be sure your staff members have the right resources and attitude to best serve your patients, and they’ll serve you well by providing high quality care and ensuring patient loyalty.

Benefits of Staff Performance Feedback Surveys
1.Understand the factors that improve patient satisfaction at every key touchpoint
2.Identify the key concerns that impact patient experience during the various stages of the patient journey
3.Listen to and monitor the voice of the patient to quickly address key concerns and deliver exceptional experiences
How to use this survey template?

Once you sign in to your Sogolytics account, simply select a template from the bank to get started. Edit, add, or remove questions as per your needs, and create the survey you need easily.

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FAQs

How does a survey template work?

A survey template is a professionally designed questionnaire designed to meet the specific goals of the identified project type. The structure, questions, and answers have been carefully developed to enable users to connect with the right audiences to achieve the appropriate purpose. This template is already built and waiting within the Sogolytics platform, saving time in both the generation of ideas and actual development of the survey. Survey templates also provide a source of inspiration for those uncertain where to begin or seeking guidance and new insights on existing projects.

Can I customize a survey template before I launch?

Yes! While a template provides a solid starting point, most users will choose to customize the survey template before launching. Customization may include adding or removing questions or answers, modifying text, and revisiting logic, pre-population, or other functionality. Visually, a template may also be customized to reflect the appropriate branding, such as a logo, colors, and styles.

How can I get this survey template?

If you don’t already have a Sogolytics account, click “Try This Template” below. You’ll receive a copy of the template in your inbox and you’ll also complete sign-up for a free Sogolytics account. When you log in to the account, the template will be ready and waiting for you to get started.

Where can I find survey templates in my Sogolytics account?

If you already have a Sogolytics account, you’ll find the Template Bank on the home screen when you log in. You’ll also see the option to start from a template every time you create a new project. Create a project on the home screen, from All Projects, or while you’re working on another project. Interested in just a few questions from a specific template? Add them to the Question Bank in your account and re-use them when and where they work best.

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