SURVEY TEMPLATE

Maintenance Request Form Template

Maintenance issues can arise at any time of day or night. Make it easy for residents to report their issues, and keep it simple for you and your team to follow up. Happy residents and well-maintaned property: sounds like a win!

CATEGORY
Real Estate
TIME TO COMPLETE
3 minutes (approx.)
NO. OF QUESTIONS
11
Ensure a superior tenant experience

Anyone who’s ever had a leaky faucet or a malfunctioning appliance knows that the small things can make a big difference. Plus, if you live in an apartment or other rental property and your landlord is responsible for your maintenance, you certainly hope the change can be made quickly before too much dripping floods your patience! The Maintenance Request Form is a highly customizable tool for collecting feedback and requests at any time, whether your office is open or not. Embed this form on your website, then choose to include advanced feature options like an Instant Thanks email to your tenants for confirmation and Rules & Alerts messages to you and your team for appropriate follow-up. You can even customize different alerts for different conditions, like if a tenant rates an issue as requiring immediate attention.

Plus, you can add follow-up notes once a situation is resolved through Post-Population. Add this form to your website, tenant portal, community newsletter, and email signature line to maximize the exposure and ensure your tenants know where to go when they have trouble. Of course, it’ll help you to keep track of what’s up next, too, and you’ll be able to fix the small issues before they get too big to handle.

Benefits of Maintenance Request Forms
1.Streamline concerns for quick response and resolution
2.Better understand and address tenant pain-points
3.Improve tenant satisfaction with quick response and follow-through
4.Follow up on concerns to understand the effectiveness of your efforts
CATEGORIES/TAGS
Forms Real Estate
How to use this survey template?

Once you sign in to your Sogolytics account, simply select a template from the bank to get started. Edit, add, or remove questions as per your needs, and create the survey you need easily.

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FAQs

How does a survey template work?

A survey template is a professionally designed questionnaire designed to meet the specific goals of the identified project type. The structure, questions, and answers have been carefully developed to enable users to connect with the right audiences to achieve the appropriate purpose. This template is already built and waiting within the Sogolytics platform, saving time in both the generation of ideas and actual development of the survey. Survey templates also provide a source of inspiration for those uncertain where to begin or seeking guidance and new insights on existing projects.

Can I customize a survey template before I launch?

Yes! While a template provides a solid starting point, most users will choose to customize the survey template before launching. Customization may include adding or removing questions or answers, modifying text, and revisiting logic, pre-population, or other functionality. Visually, a template may also be customized to reflect the appropriate branding, such as a logo, colors, and styles.

How can I get this survey template?

If you don’t already have a Sogolytics account, click “Try This Template” below. You’ll receive a copy of the template in your inbox and you’ll also complete sign-up for a free Sogolytics account. When you log in to the account, the template will be ready and waiting for you to get started.

Where can I find survey templates in my Sogolytics account?

If you already have a Sogolytics account, you’ll find the Template Bank on the home screen when you log in. You’ll also see the option to start from a template every time you create a new project. Create a project on the home screen, from All Projects, or while you’re working on another project. Interested in just a few questions from a specific template? Add them to the Question Bank in your account and re-use them when and where they work best.

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