Understand Patient Experience Drivers

What’s one thing every patient experience strategy should have, but few actually do?

Simple: A clear, comprehensive understanding of what your patients need!

Patient experience is now broadly recognized as a core measure of healthcare quality and patient-centered culture. But, in a race for improvement, many providers fall for trends that ultimately don’t result in the kind of consistent outcomes and data that providers actually need.

Join us for “How to understand key drivers of your patients’ experience?" webinar to learn how to reflect on the patient experience you are creating and optimize your efforts.

We’ll explore how to determine the most important features—or key drivers—of your patient experience and how it can help you to enable real-time service recovery, optimize patient engagement, and boost their satisfaction and loyalty.

Key Takeaways:

Common obstacles in implementing data-driven patient experience programs
How to drive relevant insights and avoid misunderstanding your patient needs
How to analyze high volumes of patient data and uncover the factors contributing to scores
What to keep in mind for the success of your PX program

CUSTOMER EXPERIENCE

LEARN HOW TO:

3 WAYS TO REVAMP YOUR HR STRATEGY AND SET YOURSELF FOR SUCCESS IN 2022

5 SURVEY MISTAKES THAT CAN RUIN YOUR RESEARCH RESULTS AND HOW TO AVOID THEM

4 PROVEN WAYS TO SUPPORT EMPLOYEE WELL-BEING AND MENTAL HEALTH (BOTH REMOTE AND IN THE OFFICE)

CUSTOMER EXPERIENCE

LEARN HOW TO:

3 WAYS TO REVAMP YOUR HR STRATEGY AND SET YOURSELF FOR SUCCESS IN 2022

5 SURVEY MISTAKES THAT CAN RUIN YOUR RESEARCH RESULTS AND HOW TO AVOID THEM

4 PROVEN WAYS TO SUPPORT EMPLOYEE WELL-BEING AND MENTAL HEALTH (BOTH REMOTE AND IN THE OFFICE)

Starter Package

Business Class

Fully Loaded

Everything you need