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Showing results for: retention
Customer Experience
Why Customer Retention is a Crucial Part of Company Strategy
What is Customer Retention?
Losing clients is costly. It far outweighs the expense of earnin...
Gordon Polovin
January 16, 2023 | 7 MIN READ
Employee Engagement
Survey Types
Stop the Churn: Employee Satisfaction and Retention Rates
How satisfied are your employees? The answer might matter more than you think.
The satisfact...
Kate Palmer
May 28, 2021 | 5 MIN READ
Employee Engagement
EX(it) Strategy: How Staycations Support Employee Retention
To make your work work for you, sometimes you need to stop working.
No matter your role, to...
Adam Spencer
February 18, 2020 | 6 MIN READ
General
How to Build a (Really!) Sustainable Fitness Routine
Starting a fitness routine is easy, but sticking to it is the hard part. Many of us begin with ...
Cherie Foo
January 29, 2025 | 10 MIN READ
Employee Engagement
Professional Development
The Value of Cultivating Curiosity at Work
As a manager, Paul challenges people to grow and innovate. To do so, he often gives others a ch...
Sogolytics
February 3, 2025 | 5 MIN READ
Employee Engagement
Burnout-Proof Your Business in 2025: Lessons from 2024 Employee Experience
The workplace in 2024 was a cauldron of volatility and evolving change, with stakeholders focus...
Gordon Polovin
February 3, 2025 | 14 MIN READ
Customer Experience
The Psychology of Commitment: How to Get Gym Members to Stick Around
Customer retention is always important, but retaining members is one of the most significant ch...
Cherie Foo
February 3, 2025 | 13 MIN READ
Employee Engagement
Professional Development
Why Learning & Development Teams Need More Than Just an LMS
When organizations invest in Learning & Development (L&D), they often prioritize the im...
Maryo Bruno
February 3, 2025 | 6 MIN READ
Customer Experience
10 Ways To Churn-Proof Your Business in 2025 From 5 Lessons Learned In 2024
Customer churn (often called customer attrition) kicks in when customers, for various reasons, ...
Gordon Polovin
February 3, 2025 | 11 MIN READ
Customer Experience
Survey Types
Mastering CSAT: The Comprehensive Guide to Customer Satisfaction Score
Customer satisfaction is fundamental to business success – and this concept resonates intuiti...
Cherie Foo
February 3, 2025 | 23 MIN READ