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Intro to CX DashboardThe CX Dashboard offers plenty of great customer experience data, from an overview of key CX metrics across projects to drill-down analysis and prediction. Manage DriversManage Drivers from across your CX projects to make the most of your analysis on the CX Dashboard with SogoCX! Project TagsProject Tags settings allows you to include and exclude data from one or more project on the CX Dashboard. Learn more Custom Metrics SettingsMake it easier to keep up with the metrics that matter most to your organization with custom CX metrics. Manage Tags and CategoriesOrganize your Tags and Categories to enable drill-down analysis on your SogoCX Dashboard. Manage GoalSet goals for your most important CX metrics to make it easier to track success on your CX Dashboard. Manage MilestonesHow do key events impact your customers' experiences? From new releases and rebrands to product changes and trainings, get the scoop with milestones! CX Dashboard: Journey MapGet an insight into a complete sum of experiences that customers go through when interacting with your company and brand. Build a Customer Journey MapReady to gain insights into your customers' experience at every stage of their interaction with you? Create a journey map! CX Dashboard: ComparisonHow well are you serving customers at each touchpoint, stage or team? Compare success at each touchpoint using Tags in SoGoCX. CX Dashboard: ComparisonHow well are you serving customers at each touchpoint, stage or team? Compare success at each touchpoint using Tags in SoGoCX. CX Dashboard: PredictionView your CX Prediction Data real quick by using CX Dashboard.
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