Ann Heatherington

Wanna debate why the Oxford comma is/isn't redundant? No? Well, when you do, Ann is ready. Her fave things: Words. Traveling. Any beach. Rescue animals. Our planet. House music. Pittsburgh Steelers. Being right.
Feature Focus
What’s the deal with anonymous surveys?
Maintaining privacy and security is a challenge in the digital age where the most valuable, sou...
Ann Heatherington
May 6, 2021 | 7 MIN READ
Feature Focus
Attention Millenials: I just need 223 minutes of your time…
I just need 223 minutes of your time . . . said no marketer ever. But maybe marketers should ...
Ann Heatherington
May 6, 2021 | 7 MIN READ
Feature Focus
Big Banks = Big Satisfaction?
While some may have a negative association with 'Big' anything [Big Brother, Big Data, Big What...
Ann Heatherington
May 17, 2021 | 7 MIN READ
Feature Focus
Feedback on Engagement: Better to Give and Receive
When was the last time you received feedback at work? It turns out, forty-three percent of h...
Ann Heatherington
May 6, 2021 | 7 MIN READ
Feature Focus
What do I have to do to get a strategy around here?
Get this: 90% of leaders think an engagement strategy has an impact on business success -- but ...
Ann Heatherington
May 6, 2021 | 7 MIN READ
Feature Focus
Send a service feedback survey to see where you rank.
Do your customers feel your services offer good value for the money? Are they getting what they...
Ann Heatherington
September 24, 2019 | 7 MIN READ
Feature Focus
Have the best product on the market? Find out!
Sure, you might have the best product on the market today, but customers are fickle. When the n...
Ann Heatherington
September 20, 2019 | 7 MIN READ
Feature Focus
How are you measuring customer satisfaction?
Many companies focus on measuring customer satisfaction – how satisfied were you with this pr...
Ann Heatherington
February 8, 2021 | 7 MIN READ
Feature Focus
How do you build customer loyalty?
More than any individual interaction, the customer effort defines overall customer loyalty. If ...
Ann Heatherington
April 24, 2026 | 7 MIN READ
Feature Focus
Everything you need to build a better survey
Sogolytics is packed with design features and question types, but building a better survey come...
Ann Heatherington
September 20, 2019 | 7 MIN READ
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