The Future of Customer Retention: AI, Ownership & Human Connection
Customer expectations are evolving rapidly. Join retention expert Richard Shapiro to explore how AI, ownership, and human connection are shaping the future of customer loyalty.
Founder, The Center For Client Retention Melissa Krut,
VP of Success, Sogolytics
Learn More: Unlock Deeper Insights with Segmentation
Learn how segmentation helps teams uncover patterns in feedback data, compare target groups, and identify opportunities to improve engagement.
VP of Success, Sogolytics Bria Samuels,
Client Success Specialist, Sogolytics
The Retention Blind Spot: How to Detect Burnout Early and Build a Teacher Retention System That Works
16% of K–12 teachers plan to leave the profession this year, and your district will spend more to replace than it would have spent trying to keep them. Wednesday, May 27, 2026
Director of Research, Advisory Services, Sogolytics Kate Popham, Ph.D.,
Senior Research Consultant Research
Learn More: Boost Engagement Through Personalization
Want higher response rates and better quality data? Personalization makes it possible! Learn more about engaging features that can make the difference in your next survey project.
VP of Success, Sogolytics Bria Samuels,
Client Success Specialist, Sogolytics
The generation that should love credit unions. Doesn’t.
Sogolytics tracked 3,330 Millennials and Gen Z consumers across three years to find out why — and the answer isn't what most credit unions assume it is.
Director of Content and Brand Strategy, Sogolytics Katie Frac,
Account Manager, Client Success
They gave you 4 stars. Then never came back. Spot the Signal Before They Go Quiet
High scores, low rebooking rates? Join this session to learn how hospitality, fitness, and healthcare businesses catch the signals that satisfied-but-gone customers leave behind.
Senior Account Manager, Sogolytics Aria Lee,
Account Manager, Sogolytics
Closing the Guilt Gap : Using Pulse Surveys to Manage Teacher Burnout
Discover how pulse surveys help K-12 leaders identify hidden teacher burnout early, reduce turnover risk, and take timely action.
Director of Research, Advisory Services, Sogolytics Kate Popham, Ph.D.,
Senior Research Consultant Research
Learn More: How Custom Dashboards Make Analysis Less Taxing
Got deadlines? From taxes to business reviews to research, we all want better results faster! Learn how Custom Dashboards can help.
VP of Success, Sogolytics Bria Samuels,
Client Success Specialist, Sogolytics
How Your Reputation Is Actually Being Built in 2026 Google Reviews, ChatGPT, and Word of Mouth
Google reviews still dominate, but AI tools are now a top-five trust signal — and most brands aren't monitoring them.
Research Consultant, Sogolytics sogo--trainer-Jacob Simkovich,
Director of Content and Brand Strategy,
Sogolytics regularly hosts webinars devoted to important subjects. Our own experienced experts are joined by SMEs from a wide range of industries, including healthcare, financial services, market research, sales, customer success, and more. We cover an assortment of topics, while also providing frequent EX and CX webinars. Participants can join our live webinars and directly ask our experts their own questions, or watch on-demand webinar recordings anytime.
Today, customer experience conferences and in-personal professional development workshops are now balanced with virtual customer experience events and online HR panels, bringing new ideas and inspiration to professionals around the world. Yes, EX and CX events in 2023 look different than ever before, and we’re here for it. 😉
Whether you’re interested in employee engagement, industry advice, or customer success webinars, we’ve got you covered. And if you’re interested in contributing to future webinars or other events, be sure to join our SogoX Business Leadership Forum, a place for collaborative leaders across marketing, operations, customer success, and employee engagement to share their ideas and insights.
