How to Set Your CX Program for Early Wins

You probably had a big goal or two in mind when you decided to implement a comprehensive CX program or a Voice of the Customer initiative. We surely hope so, as having a clear vision on what you ultimately want to achieve is critical for your long-term success.

But if you want to be able to build momentum effectively, achieve interest and support, and inspire a larger commitment to CX within your financial institution – you need to ensure your CX program is set for early wins.

Join the webinar to hear about practical strategies that can be adopted to boost your CX initiatives’ outcomes quickly and effectively.

Key Takeaways:

What are early wins and why they matter
Three examples of early wins from real-life banks and credit unions
Practical tips to measure the early progress and success of your CX program
How to inspire a larger commitment to CX and secure leadership support within your organization

Haris Azmi

Chief Revenue Officer, Sogolytics

As Chief Revenue Officer at Sogolytics, Haris Azmi has used his wide range of experience to align sales and marketing with product development to deliver solutions that customers value. He leads a team that focuses on discovering high-impact revenue growth activities and pursuing them from conceptualization to execution.

Natasha Safronova

Director of Product Marketing, Sogolytics

Natasha is a customer advocate with experience helping organizations across multiple industries to better understand and engage their audience — prospects, customers, and partners.

CUSTOMER EXPERIENCE

HOW TO:

TEACHER EVALUATION TO PROMOTE LEARNING, WELL-BEING, AND ENGAGEMENT

FROM MEASURING TO IMPROVING: PATIENT EXPERIENCE MANAGEMENT

LEVERAGING SOGOLYTICS FEATURES FOR EFFECTIVE REPUTATION MANAGEMENT IN HEALTHCARE

CUSTOMER EXPERIENCE

HOW TO:

TEACHER EVALUATION TO PROMOTE LEARNING, WELL-BEING, AND ENGAGEMENT

FROM MEASURING TO IMPROVING: PATIENT EXPERIENCE MANAGEMENT

LEVERAGING SOGOLYTICS FEATURES FOR EFFECTIVE REPUTATION MANAGEMENT IN HEALTHCARE

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