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Last updated on: Dec 09, 2022

The Only CX that Matters (to Cats)

by Natasha Safronova

Dear human, In recent years, the term CX has come to dominate the business communications space. CX, which supposedly stands for "Customer Experience," is used to refer to how a business engages with its customers at every point of their buying journey. But is that what CX really means? Nope! CX stands for "Cat Experience" and should be defined as the cumulative effect of every interaction your cat has with you, with other residents in the household, and with other…

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