4 min read
About SogolyticsSummer Sprints: Sogolytics Release Round-upThere are no shortage of updates happening in the Sogolytics platform these days, and while you may not have noticed all of them yet, we ...6 min read
Best PracticesWhy (Truly) Data-Driven Businesses Are Winning"Data-driven business" is no longer an aspirational buzzword but a widespread reality, and the results are beyond anyone's expectations. Customer acquisition and retention are at ...8 min read
ConsultingHow to Choose the Right CX ConsultantThe customer experience (CX) embraces a network of touchpoints (TPs) that customers follow from start to finish in their engagement with a brand. Typical examples ...9 min read
Customer ExperienceImmersive Experiences: Fall In or Get Left OutWhen asked about "3D experiences" most people think of virtual or augmented reality. But as organizations tackle future customer expectations and demands in customer experience ...5 min read
Employee EngagementHow Overachievers Can Achieve Balance at WorkCarrie’s been working for Wally’s Widgets for six years. She’s good at her job, and feels connected to the company. When someone new starts, she’s ...5 min read
Event PlanningHow to Host Critic-Ready Events in a Post-Pandemic WorldAt the risk of sounding dramatic: The world has vastly changed in the last three years. We now work differently, live differently, and interact with ...3 min read
Feature FocusSOS: Save Our Surveys!Zero bias here, but Save Our Surveys is one of the greatest workshops we've had this year. Okay, yes, some bias -- but at least ...3 min read
Financial ServicesInsights for Financial Institutions to Attract and Retain Millennials and Gen ZMillennials and Gen Z are rewriting the rules of personal finance, seeking financial freedom, and embracing alternative financial solutions that align with their values and ...3 min read
FormsHR Forms Simplified (4): Post-Interview EvaluationAs an interview wraps up, you might be seeing the light at the end of the tunnel -- but is it the possibility of finally ...4 min read
GeneralMore Than Numbers: Effectively Presenting and Sharing DataIt’s a data-driven business world out there, which is great, right? But with so much input now available, presenting data effectively has become its own ...4 min read
HealthcareHow Patient and Employee Surveys Can Deliver a More Human-Centered ExperienceIn the US alone, there are 1,400 health centers, with 15,000 sites of care, serving more than 31.5M underserved patients, and these patients are mostly ...5 min read
K-12/Higher EducationEnhance Learner Experience with TechnologyWith all the technology that’s available, students have more opportunities to learn than ever. But how exactly do you enhance learner experience using technology? If ...6 min read
Market ResearchHow Leaders Affect Customer Brand ExperienceWhew, it’s been a long road, but we made it! We’re on the home stretch now in our Leadership CX series, and we’ve explored a ...4 min read
Professional DevelopmentChange Management: Rethinking L&D StrategiesTechnology isn’t just disrupting the way business is done. It is also impacting the efficacy and expectations related to employee skills, including top talent. Such ...5 min read
Real EstateAirbnb’s Impact on the Rental LandscapeBefore Airbnb and Vrbo came about, the rental landscape was drastically different. For one thing, the market was much smaller. For example, in the case ...9 min read
RetailBuy Now, Pay Later: The eCommerce RevolutionWe've all heard of Buy Now, Pay Later (BNPL) offers. In fact, there's a good chance that you have recently been presented with a BNPL ...6 min read
Survey TypesSurvey Metrics: Find Your Success Measurement Sogolytics · Survey Metrics: Find Your Survey Success Measurement | Sogolytics BlogCast Surveys are invaluable tools for gathering insights and feedback from your target ...5 min read
TechnologyThe Skills Race: How to Train Hard & Soft Skills in a Rapidly Changing WorldThe world is changing fast. The astonishing rate of new technology adoption means employees might need to re-skill multiple times over a single career—and it’s ...6 min read
Travel and HospitalityHow To Use Tech To Delight Your GuestsIt’s 2022, and it’s time for hotels to step it up. Gone are the days of making your guests wait in line to fill out ...