Customer Experience

Better Brand Experiences for Customer Retention and Loyalty

Let’s make one thing clear: Creating better brand experiences is not just a desirable goal; i...

LeTeisha Newton

December 22, 2023 | 8 MIN READ

Customer Experience

Better Marketing Experiences for Improved CX

Marketing. The start—and stop—of any campaign. The way to the promised land of perfect c...

LeTeisha Newton

December 19, 2023 | 8 MIN READ

Customer Experience

Strategies for Elevating Employee Engagement and Business Growth

"Experience" is everywhere. There’s no doubt of the importance of experience in a world wh...

LeTeisha Newton

December 12, 2023 | 8 MIN READ

Customer Experience

Unleashing the Power of Customer-Centric Strategies

Things just aren’t what they used to be. Change itself isn't a bad thing, but the new digi...

LeTeisha Newton

December 11, 2023 | 8 MIN READ

Customer Experience

GIFs That Keep on Giving Positive Corporate Culture

To start with, you should know that I’m on team “gif” versus “jiff”. Wordplay and bey...

LeTeisha Newton

November 9, 2023 | 8 MIN READ

Customer Experience

Elevating DEI for Better Experiences Year-Round

Fostering diversity, equity, and inclusion (DEI) in today’s business age has become more than...

LeTeisha Newton

November 1, 2023 | 8 MIN READ

Customer Experience

Scary Good Clichés for Better Surveys and Fun

Heading into a dark wood with a sputtering flashlight and eerie movie playing doesn’t seem li...

LeTeisha Newton

October 26, 2023 | 8 MIN READ

Customer Experience

Seasonal Support for Healthcare Employees: Rx for a Healthier Workplace

The healthcare industry has always been demanding, but the holiday season brings its own set of...

LeTeisha Newton

October 25, 2023 | 8 MIN READ

Customer Experience

How to Enhance Healthcare Experiences During the Holidays

The holiday season is often a time of joy, celebration, and togetherness. Families come toge...

LeTeisha Newton

October 19, 2023 | 8 MIN READ

Customer Experience

How Scary Movies Can Help You Make Better Surveys

In a darkened room filled with the buttery notes of popcorn, people whisper and shuffle in thei...

LeTeisha Newton

November 21, 2023 | 8 MIN READ