K-12/Higher Education

School Choice, What Families Want from Schools, and Why It Matters for Retention

The expansion of school choice has raised new questions about how families decide where to enro...

Lauren Gonzalez

August 5, 2026 | 4 MIN READ

Customer Experience

Fitness

Why Your Best Retention Strategy Starts Before a Member Ever Complains

Picture this. You join a new gym and most of it lands well. The equipment is solid, the layout ...

Jacob Simkovich

June 18, 2026 | 13 MIN READ

Customer Experience

Why CX Scores Don’t Guarantee Customer Retention

Here's something most CX leaders won't admit out loud: the feedback they're collecting i...

Haris Azmi

June 30, 2026 | 5 MIN READ

Customer Experience

Fitness

New Sogolytics Report on Emotional Triggers Behind Gym Retention

Why Gym Motivation Fades Faster Than We Think A new member walks in during the first week of...

Sarah Faiz

May 18, 2026 | 6 MIN READ

Employee Engagement

Recruiting, Retention, and the Value Calculation in Employee Experience

After three years in his current role, Amir hunts for a fresh opportunity. But career advanceme...

Sogolytics

July 17, 2025 | 6 MIN READ

Employee Engagement

Employee Retention in 2026: 12 Stats to Shape HR Strategy

If there's one thing we love, it's data. From data-driven decisions to facts in evidence, real ...

Gordon Polovin

April 28, 2026 | 10 MIN READ

Employee Engagement

Survey Types

Post-Holiday Survey Analysis: The Secret to Boosting Employee Engagement and Retention

“No man needs a vacation so much as the man who has just had one.” - Elbert Hubbard ...

Kashyap Vyas

February 3, 2025 | 14 MIN READ

Best Practices

Customer Experience

Customer Retention Strategies for 2026 and Beyond: 6 Practical Tips That Can Make a Difference

Losing customers can be one of the most significant challenges to an organization's growth. In ...

Gordon Polovin

July 2, 2026 | 12 MIN READ

Customer Experience

6 Psychological Strategies to Improve Customer Loyalty and Retention

You’ve launched a new product. And while most of the market is still teetering on the edge, d...

Disha Sanghvi

September 11, 2024 | 7 MIN READ

Employee Engagement

Survey Types

New Hire Onboarding Survey Questions to Improve Employee Experience and Retention

Key Takeaways New hire onboarding surveys help HR teams capture feedback at different stag...

Gordon Polovin

July 21, 2026 | 13 MIN READ