Customer Experience

Customer Service in the Age of Customer 3.0

We all remember the disturbing 30-second video of a bloodied United Airlines passenger being dr...

Sogolytics

December 2, 2022 | 5 MIN READ

Customer Experience

What Really Drives Customer Churn and How You Can Avoid It

Visionary co-founder and former Apple CEO, Steve Jobs, challenged, “Get closer than ever to y...

Sogolytics

September 25, 2019 | 4 MIN READ

Employee Engagement

5 Surprising Questions Your Employee Engagement Survey Must Have

How important is an employee engagement survey? During his GE tenure, highly respected CEO J...

Sogolytics

October 15, 2019 | 5 MIN READ

Best Practices

Employee Engagement

Do’s and Don’ts to Get Employee Surveys Right

Are you getting the most out of your employee surveys? Are you overcoming survey fatigue and lo...

Sogolytics

March 15, 2024 | 6 MIN READ

Employee Engagement

Survey Types

Want Better Employee Engagement? Let’s Get You Started On The Right Path

You may think you’re a great boss, and maybe you are. You may also think your organization is...

Haris Azmi

May 26, 2026 | 4 MIN READ

Employee Engagement

Survey Types

Managers’ Vital Role in Employee Engagement

Manager Effectiveness Evaluation or Upward Evaluation, when done well, can drive employee engag...

Sogolytics

March 15, 2024 | 4 MIN READ

Feature Focus

Survey Types

Are You Being Sucker Punched by Your Survey Provider?

Numerous physician groups and hospitals have been using patient surveys for at least a decade. ...

Natasha Peterson

February 24, 2025 | 2 MIN READ

About Sogolytics

8 Essential Steps to Crafting an Engaging Online Survey

In the realm of modern market research, surveys have emerged as a potent tool for gathering val...

Sogolytics

June 30, 2026 | 10 MIN READ

Survey Types

Happy Employees: The Key to Success

Is your organization plagued by high absenteeism? If you answered yes, then the research is cle...

Sogolytics Blogs

June 9, 2026 | 2 MIN READ

General

What Are Surveys?

In today’s fast-paced environment, we require a steady and accurate flow of information on ou...

Sogolytics Blogs

July 16, 2026 | 10 MIN READ