Patrick Grieve
An author, an editor, and an all-around real person, Patrick is a staunch supporter of Central Time, an enthusiastic nature photographer, and a fan of films of all sorts.
Best Practices
What Makes Credit Union Members Leave?
Members are the lifeblood of any credit union. A high amount of member loyalty tends to bode we...
Patrick Grieve
February 27, 2023 | 5 MIN READ
Best Practices
Why Company Culture Matters in 2026
Company culture matters—to your current workforce as well as your future hires. A landmark G...
Patrick Grieve
March 23, 2026 | 5 MIN READ
Best Practices
Member Retention: The Top Credit Union Priority
Members are the lifeblood of your credit union. That’s why CUs pour so much effort into acqui...
Patrick Grieve
February 21, 2023 | 5 MIN READ
Best Practices
Why Sentiment is Key to CX Analysis
Customer experience analysis, or CX analysis, involves studying the ways in which potential and...
Patrick Grieve
July 28, 2026 | 5 MIN READ
Best Practices
How to Write Effective 360-Degree Surveys
Can we offer some advice? Getting feedback from one person may be helpful, but feedback from mo...
Patrick Grieve
August 23, 2024 | 5 MIN READ
Best Practices
How Banks Can Attract More Gen Z Employees
Previously, we’ve looked at ways that financial institutions can appeal to Millennials and Zo...
Patrick Grieve
November 10, 2022 | 5 MIN READ
Best Practices
How to Prepare Your School for a Natural Disaster
Hurricane Ian has served as a sad reminder of severe weather's destructive power. From storms t...
Patrick Grieve
October 30, 2022 | 5 MIN READ
Best Practices
Should Your Credit Union Go Branchless?
Citi Bank is the fourth-largest financial institution in the country. And for nearly two decade...
Patrick Grieve
September 22, 2022 | 5 MIN READ
Best Practices
A Guide to Back-to-School Teacher Discounts for the 2022-2023 School Year
Whether you’re eagerly anticipating its arrival or trying instead to savor your few remaining...
Patrick Grieve
June 9, 2026 | 5 MIN READ
Best Practices
3 Ways Credit Unions Can Attract More Young Members in 2022
In 2020, Millennials overtook Baby Boomers as America’s largest living adult generation, and ...
Patrick Grieve
July 28, 2022 | 5 MIN READ
