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        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

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        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
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        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
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        Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.

        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        Pricing
        Explore our products and their prices in detail.
        About
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        Related Resources

        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
        About
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        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
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        Case Study
        T3 Expo + Sogolytics
        Read more

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        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
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Last updated on: May 31, 2022

Words Matter: Positive Feedback and Employee Motivation

by Disha Sanghvi

Estimated Reading Time : 3 mins

It’s National Say Something Nice Day, and we’re all about spreading positivity!

A picture of a puppy dog to spread happiness on National Say Something Nice Day

Words matter, and when you say something nice, you spread a little more happiness along the way.

When it comes to your office, spreading encouragement is all the more important. After all, who wants to work in an environment filled with criticism?

The language you use is what sets the tone for your office culture. So, when you are mindful of your language and incorporate positive feedback into your communication, you create a culture of recognition, listening, and making people feel valued! The outcome? Motivated and inspired employees who are more willing to be proactive!

It’s time to be positive: here’s why!

We often associate “feedback” with criticism. When your colleague tells you they have some feedback, it’s just natural to expect them to tell you what went wrong. But feedback doesn’t always have to be criticism, it can be positive as well!

Positive feedback is a great way to fuel growth and development – both personal and professional. By recognizing the value people add, you increase their confidence, show them that they’re supported, and improve employee retention (who doesn’t want to stay where they’re appreciated?).

National Say Something Nice Day is the perfect time to encourage employees

And what’s more, when you create a culture where praise is given freely, and not as something to be earned, you have employees who feel seen and recognized. This increases self-motivation, as people become more proactive—not out of the need to earn something, but because they genuinely enjoy being a part of the team.

Positive feedback helps encourage growth, reinforce good habits, and keeps people engaged. This, in turn, reduces churn as people feel like they’re a part of a team, and not working in isolation.

Let’s spread some cheer: Here’s how!

While we’re all focused on giving feedback, it’s important to recognize the value people – introverts, extroverts, and everyone in between – bring to the table – and recognize this in a way that truly resonates with them. Here’s how you can get started:

Say it autoMatically
Not everyone wants to be on the stage. Sometimes, it’s important to show people they’re being appreciated without shinning a bright spotlight on their face. In fact, recognition doesn’t always have to be a big thing! Small gestures can mean a lot more, which is why we created SoGoMatic, a solution that helps you find the right words and share your appreciation for everyone around (anonymously or not, it is entirely up to you!)

In turn, you’ll notice a team that goes out of their way to recognize, appreciate, and call out good things about their colleagues, creating a more cohesive and collaborative culture!

Reap the Rewards
Awards and recognition programs are another great opportunity for you to say something nice. You can host regular meetings, and ensure contributions are valued across the board.

To get started, send out forms so that colleagues can nominate one another for awards and give their reasons – we’ve got a template ready and waiting for you!

It’s not enough to simply call out a name and say “good job.” Telling people why their contributions matter shows them that their work is truly being noticed, thereby increasing their confidence, and showing them that it’s not just hollow words.

Positivity all around

We’re all looking to contribute and help make things better. That’s why suggestions and criticism have become the norm.

By consciously including positive feedback into your daily language, you’ll ensure that your people feel supported and heard. Moreover, genuine praise is also a great way to bolster confidence, helping people do their work better.

Spread positivity and create a better work environment in your office

And when criticism does come, it becomes easier to see it not as an attack on their contribution, but as an opportunity for improvement and development.

So get out there and start spreading the positivity… not just on National Say Something Nice Day, but every day!

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company cultureemployee appreciationEmployee developmentemployee engagementemployee feedbackEmployee RetentionSogoEXwork culture
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