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        Build understanding through deep listening.
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        Find and fix friction points for smooth sailing.
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        Turn metrics, drivers, and NLP into insights
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        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

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        Learn about our employee experience platform.
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        Uncover the drivers that impact employees most.
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        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
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        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
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        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
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        Explore SogoSurvey
        Check out our easy-to-use online survey tool.
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        Build faster with intuitive survey creation options.
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        Publish, track delivery, and collect answers.
        Survey Participation
        Engage your audience to boost response rates.
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        All Features
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        Explore our products and their prices in detail.
        About
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        Create your First Survey Project Getting Started With Sogolytics – Live Training Bank of Ready-to-Launch Survey Templates

        Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.

        Explore SogoCore
        Step up with our advanced survey solution.
        Take a Tour
        Our all-in-one platform simplifies project flows.
        Mobile App
        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
        Simplify workflows with quick forms and alerts.
        Assessment
        From quizzes to audits, scores deliver more.
        Pricing
        Explore our products and their prices in detail.
        About
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        Related Resources

        15 Must-Know Features to Boost Survey Response Rates Build Custom Reports in Minutes – Live Training Bank of Ready-to-Launch Survey Templates

        Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.

        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoCX

        Related Resources

        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoEX

        Related Resources

        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
      • Online Survey Tool (DIY)
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        • Customer Experience Overview
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        • Alerts and Action
        • Net Promoter Score (NPS)
      • Employee Experience
        • Employee Experience Overview
        • Employee Engagement
        • Employee Pulse
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        • Employee Journey
        • Employee 360 Feedback
        • Candidate Experience
        • Employee Wellbeing
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          Security Automation & Integration Managed Services
        Solutions
        Banks Credit Unions ConsultingFitnessHealthcare
        Higher EducationHospitality Human Resources K12Technology
        See all Solutions
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
        Solutions
        By Industry

        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
        Case Study
        VPFW + Sogolytics
        Read more

        Related Resources

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    • Banks
    • Credit Unions
    • Consulting
    • Fitness
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    • K12
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    • See all solutions
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        • Non-Profit
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        • Manufacturing
        • Fitness
    •  
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        Our top-tier certifications and practices ensure your data privacy and security every step of the way.

      • Automation and Integration 
      • Managed Services
      • Survey Templates

        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
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        Our powerful, flexible solutions serve clients across industries and around the world. Their success is our success.

      • See Case Studies
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        Project type 01Project Basics 02CX Project 03EX Project 04SogoConnect 05Assessments 06Polls
        topic 01Integrations & API 02Billing 03Question Types 04Distribution Methods 05Project Analysis 06Security 07FAQs View All topics
        Welcome
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        Create Your First Survey Project Getting Started With Sogolytics – Live Training How to Boost Survey Response Rates – Live Training
        Video Library

        Just as we’re always updating our products, we’re always updating our video resources that help to guide you! Start with the full tour or explore as you go with step-by-step tutorials.

        01Survey Design 02Survey Distribution 03Survey Reports & Data 04Take a Tour
        Welcome
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        Related Resources

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        Training

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        01Getting started with sogolytics 02Boost survey response rates 03Build custom reports in minutes 04Assessments: a total overview 05Best practices: design 06A deeper dive: advanced options 07What’s New?
        Welcome
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        Create Your First Survey Project Common Survey Design Pitfalls (And How to Avoid Them!) Better Reports: Put Omni to Work For You!
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        on-Demand 01SOS Workshop: How to Spot and Correct Survey Mistakes 02How to Effectively Measure Customer Experience and Prove ROI 03Managing Change in the Era of Employee Experience 04L&D Strategies Gone Wrong: Delivering Better Training 05Fueling Customer Confidence & Trust: Critical Data Security Practices View All
        Welcome
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        Most popular 01Archbright 02Virginia Physicians for women 03Trumbull county educational center 04All in credit union 05PD self View All
        Welcome
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        Survey Templates

        Looking for inspiration? Our survey template bank comes fully loaded with a wide range of ready-to-use questionnaires to get you started! Customize, polish, and publish!

        Most popular 01Customer Satisfaction Survey 02Employee Engagement Survey 03Product Evaluation Survey 04Work-Life Balance Survey 05Training Evaluation Form View All
        Welcome
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Last updated on: May 03, 2024

How Consumer Demand for Sustainability is Redefining the Marketplace: Study Results

by Sarah Faiz

Estimated Reading Time : 3 mins

As the world grows more environmentally aware, consumers are increasingly demanding that their purchases reflect their values. A recent survey by Sogolytics sheds light on this shift, revealing that nearly 39% of Americans now prioritize eco-friendliness when shopping. This emerging trend offers businesses a clear directive: adapt to survive and thrive in a greener economy.

sustainability

The power of consumer choice

Our purchasing decisions have the power to change the market. A notable 44% of consumers indicated they prefer to do business with brands that are committed to environmental and social values. This isn’t just a marginal shift; it’s the crest of a wave that’s reshaping the consumer landscape across the United States.

Is authenticity the secret ingredient in sustainability?

However, with great power comes great responsibility—and skepticism. The same survey pointed out a significant trust gap; consumers are questioning the sustainability claims of brands, with many expressing a desire for more transparent and verifiable information. This skepticism is not without reason, as 25% of consumers reported doubts about the true impact of sustainable products. In this environment, authenticity isn’t just beneficial—it’s essential.

How daily choices are shaping a greener future

Daily habits are also evolving. The data reveals that eco-conscious choices are becoming part of our routine: 44% of respondents now opt for paperless billing, and a robust 36% consistently choose reusable products over single-use alternatives. These choices illustrate a broader commitment to reducing waste and conserving resources, principles that can significantly influence business practices and product offerings.

Local sourcing gains momentum

Moreover, the trend towards local sourcing is gaining traction, with 30% of consumers always opting for locally sourced products. This preference helps minimize transportation emissions and supports local economies, indicating that sustainability and community support are becoming intertwined in consumer consciousness.

What stands in the way of sustainable choices?

Despite the enthusiasm for sustainable options, significant barriers remain. High costs and limited availability are the primary hurdles, with 57% of respondents citing expense as a deterrent to making greener choices. This challenge presents an opportunity for businesses to innovate in ways that make sustainable options more accessible and affordable.

Sogolytics Sustainability Perceptions Research Study

Dive deeper into the future of sustainability with Sogolytics

The shift towards sustainability is no longer a niche market trend but a fundamental change in consumer behavior. As we navigate this green wave, businesses have a crucial role to play. By aligning with consumer values, enhancing transparency, and lowering barriers to sustainable choices, companies can not only meet the current demand but also drive the future of eco-conscious consumerism.

For a deeper dive into how today’s choices are shaping tomorrow’s market, explore the full report by Sogolytics. This comprehensive analysis is a must-read for anyone invested in the future of sustainability—whether you’re a consumer, a business leader, or an environmental advocate. Join us in embracing these insights and contributing to a more sustainable world.

Ready to conduct your own study? Get started with a free trial today or connect with our team for a demo of our more advanced solutions.

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