Sarah Faiz

Sarah is all about pursuing both data and dreams. After moving from dentistry to analytics, she now spends her days immersed in data, uncovering insights to improve the healthcare system. When she's not crunching numbers, you can find her outdoors – hiking or posing for sunset photos on the beach. Meet Sarah.
Employee Engagement
The Sogolytics Experience Index Employee Edition Q1 2026
Employee experience in Q1 2026 is marked more by steadiness than by stronger momentum. Satisfac...
Sarah Faiz
August 25, 2026 | 19 MIN READ
Employee Engagement
Credit Union Member Experience: The 2026 Trust Gap
For most of the past decade, credit unions have been looking over their shoulders at fintechs a...
Sarah Faiz
August 18, 2026 | 19 MIN READ
Employee Engagement
The Sogolytics Experience Index Customer Edition Q1 2026
About the Study This report is based on findings from a Q1 2026 survey of U.S. consumers, wi...
Sarah Faiz
August 24, 2026 | 19 MIN READ
Employee Engagement
The Employee Experience is Splitting in Two
If you asked your employees today whether they're satisfied with their job, most would probably...
Sarah Faiz
July 22, 2026 | 19 MIN READ
Employee Engagement
What Customers Really Think in 2026: Five Numbers that Surprised Us
A First Look at the Q2 2026 Sogolytics Customer Experience Index Customer experience resea...
Sarah Faiz
July 16, 2026 | 19 MIN READ
Employee Engagement
Sogolytics CX Rankings for the Most Popular U.S. Airlines in 2026
Air travel is no longer just about getting from one city to another. It is about the entire ...
Sarah Faiz
June 15, 2026 | 19 MIN READ
Employee Engagement
35% of Patients Won’t Accept AI No Matter What You Offer Them
35% of Patients Won't Accept AI No Matter What You Offer Them The pitch for AI in healthcare...
Sarah Faiz
May 11, 2026 | 19 MIN READ
Employee Engagement
Consistency Gap in CX: Why satisfied Customers Leaves?
Customer experience is no longer defined by a single interaction. It is shaped over time, acros...
Sarah Faiz
June 30, 2026 | 19 MIN READ
Employee Engagement
Employee Experience Trends in 2026: Key Insghts
Employee Experience in Q1 2026 Looks Stable. That Is Not the Same as Strong Employee exper...
Sarah Faiz
June 30, 2026 | 19 MIN READ
Employee Engagement
Sogolytics CX Ranking for the Most Popular US Bank in 2026
Banking is no longer just about holding money. It is about delivering an experience that feel...
Sarah Faiz
May 18, 2026 | 19 MIN READ
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