Sarah Faiz
Sarah is all about pursuing both data and dreams. After moving from dentistry to analytics, she now spends her days immersed in data, uncovering insights to improve the healthcare system. When she's not crunching numbers, you can find her outdoors – hiking or posing for sunset photos on the beach. Meet Sarah.
Employee Engagement
The Employee Experience is Splitting in Two
If you asked your employees today whether they're satisfied with their job, most would probably...
Sarah Faiz
July 22, 2026 | 4 MIN READ
Employee Engagement
What Customers Really Think in 2026: Five Numbers that Surprised Us
A First Look at the Q2 2026 Sogolytics Customer Experience Index
Customer experience resea...
Sarah Faiz
July 16, 2026 | 4 MIN READ
Employee Engagement
Sogolytics CX Rankings for the Most Popular U.S. Airlines in 2026
Air travel is no longer just about getting from one city to another. It is about the entire ...
Sarah Faiz
June 15, 2026 | 4 MIN READ
Employee Engagement
35% of Patients Won’t Accept AI No Matter What You Offer Them
35% of Patients Won't Accept AI No Matter What You Offer Them
The pitch for AI in healthcare...
Sarah Faiz
May 11, 2026 | 4 MIN READ
Employee Engagement
Consistency Gap in CX: Why satisfied Customers Leaves?
Customer experience is no longer defined by a single interaction. It is shaped over time, acros...
Sarah Faiz
June 30, 2026 | 4 MIN READ
Employee Engagement
Employee Experience Trends in 2026: Key Insghts
Employee Experience in Q1 2026 Looks Stable. That Is Not the Same as Strong
Employee exper...
Sarah Faiz
June 30, 2026 | 4 MIN READ
Employee Engagement
Sogolytics CX Ranking for the Most Popular US Bank in 2026
Banking is no longer just about holding money. It is about delivering an experience that feel...
Sarah Faiz
May 18, 2026 | 4 MIN READ
Employee Engagement
New Sogolytics Report on Emotional Triggers Behind Gym Retention
Why Gym Motivation Fades Faster Than We Think
A new member walks in during the first week of...
Sarah Faiz
May 18, 2026 | 4 MIN READ
Employee Engagement
The Future of CX: What Customers Expect Most in 2026
In customer experience, expectations never stand still, and this year’s data proves it. TheÂ...
Sarah Faiz
June 30, 2026 | 4 MIN READ
Employee Engagement
The Future of EX: What Employees Expect Most in 2026
The Future of EX: What Employees Expect Most in 2026
Work isn’t what it used to be, and ...
Sarah Faiz
June 30, 2026 | 4 MIN READ
