Customer Experience

Employee Engagement

Why Customer Loyalty Program Success Depends on Employee Loyalty and Engagement

The traditional customer retention ecosystem focuses on digital interconnections, SaaS and app ...

Gordon Polovin

February 3, 2025 | 10 MIN READ

Employee Engagement

How to Encourage Interoffice Networking

Marc’s company consistently makes it to the “Great Places to Work” lists at a local, stat...

Jenn Goddu

January 24, 2024 | 5 MIN READ

Employee Engagement

Strategies for Elevating Employee Engagement and Business Growth

"Experience" is everywhere. There’s no doubt of the importance of experience in a world wh...

LeTeisha Newton

December 12, 2023 | 8 MIN READ

About Sogolytics

How Employees Can Transform Brand Awareness

LinkedIn is more than just a professional networking site. It’s a powerful brand awareness to...

Jake Burgess

December 11, 2023 | 6 MIN READ

Employee Engagement

What EX Leaders Got Right in 2023

You wave a magic wand and voilà, all your employees' work dreams come true, unleashing their b...

Ruma Malia

December 10, 2023 | 4 MIN READ

Customer Experience

Employee Engagement

5 EX Metrics to Transform Your CX

Two vital business success drivers are employee retention and customer loyalty, thus consolidat...

Gordon Polovin

February 23, 2024 | 9 MIN READ

Customer Experience

Employee Engagement

Understanding the Overlap Between EX and CX

Can you imagine a business where there's hardly any interaction between customers and employees...

Gordon Polovin

November 22, 2023 | 8 MIN READ

Employee Engagement

Elevating DEI for Better Experiences Year-Round

Fostering diversity, equity, and inclusion (DEI) in today’s business age has become more than...

LeTeisha Newton

November 1, 2023 | 9 MIN READ

Employee Engagement

8 Halloween-Style Employee Engagement Ideas

As the spooky season gathers steam, it’s the perfect time to infuse your in-office and virtua...

Disha Sanghvi

October 20, 2023 | 5 MIN READ

Employee Engagement

How to Support Employee Balance

Your business thrives on employee enthusiasm and energy. When they work hard, say “yes” to ...

Jenn Goddu

October 10, 2023 | 5 MIN READ