• Company
  • Sales  +1 (800) 646-0520
  • Contact Us
  • Login
Sogolytics Logo Sogolytics Logo Sogolytics Logo Sogolytics Logo
  • Products
    •  
        • Enterprise Feedback
        • Customer Experience
        • Employee Experience
        • Online Survey Tool (DIY)
        • Managed Services
        Products
        See all Products
        Explore SogoSurvey
        All plans have same awesome features!
        Plans differ only by responses, emails, and usage limits.
        Survey Design
        Build faster with intuitive survey creation options.
        Survey Distribution
        Publish, track delivery, and collect answers.
        Survey Participation
        Engage your audience to boost response rates.
        Reporting
        Turn results into reports you can share in minutes.
        Data Management
        Control your data in the format of your choice.
        All Features
        Explore our toolbox of powerful features.
        Every plan includes all Pro Max features!
        About
        SogoSURVEY

        Related Resources

        Security Automation & Integration
        Explore SogoCore
        Step up with our advanced survey solution.
        Take a Tour
        Our all-in-one platform simplifies project flows.
        Mobile App
        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
        Simplify workflows with quick forms and alerts.
        Assessment
        From quizzes to audits, scores deliver more.
        About
        SogoCORE

        Related Resources

        Security Automation & Integration
        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        About
        SogoCX

        Related Resources

        Security Automation & Integration
        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        About
        SogoEX

        Related Resources

        Security Automation & Integration
        Explore Managed Services
        We manage your research from survey design to insights.
        Managed Survey Projects
        Survey Design Services
        Survey Panel Services
        K12 Managed Research
        Welcome
        TO sogolytics

        Related Resources

        Security Automation & Integration
      • Enterprise Feedback
        • Enterprise Feedback
        • Take a Tour
        • Mobile App
        • Poll Maker
        • Form Builder
        • Assessment
      • Customer Experience
        • Customer Experience Overview
        • Omnichannel Experience
        • Voice of Customer
        • Customer Analytics
        • Ticketing
        • Customer Journey
        • Alerts and Action
        • Net Promoter Score (NPS)
      • Employee Experience
        • Employee Experience Overview
        • Employee Engagement
        • Employee Pulse
        • HR Analytics
        • Employee Journey
        • Employee 360 Feedback
        • Candidate Experience
        • Employee Wellbeing
        • Performance Management
        • Company Culture
        • Digital EX
      • Online Survey Tool (DIY)
        • Online Survey Tool (DIY)
        • Survey Design
        • Survey Distribution
        • Survey Participation
        • Reporting
        • Data Management
        • All Features
      • Managed Services
        • Managed Services
        • Managed Survey Projects
        • Survey Design Services
        • Survey Panel Services
        • K12 Managed Research
      • See all Products
      • Help Desk Ticketing
        • Help Desk Ticketing
        • Features
        • Closing the Loop
        • Use Cases
    •  
      • Security
      • Automation and Integration 
      • Survey Templates
  • Solutions
    • Solutions By Function
        • Function
        • Industry

          Security Automation & Integration Managed Services
        Solutions
        Banks Credit Unions ConsultingFitnessHealthcare
        Higher EducationHospitality Human Resources K12Technology
        See all Solutions
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
        Solutions
        By Industry

        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
        Case Study
        VPFW + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
    • Banks
    • Credit Unions
    • Consulting
    • Fitness
    • Healthcare
    • Higher Education
    • Hospitality
    • Human Resources
    • K12
    • Technology
    • See all Solutions
    • Solutions By Industry
        • Credit Union
        • Financial Services
        • Healthcare
        • Government
        • Travel & Hospitality
        • K12
        • Higher Education
        • B2B
        • Non-Profit
        • Technology
        • B2C
        • Retail
        • Airlines
        • Automotive
        • Manufacturing
        • Fitness
    •  
      • Security

        Our top-tier certifications and practices ensure your data privacy and security every step of the way.

      • Automation and Integration 
      • Managed Services
      • Survey Templates

        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
      • Customized Success

        Our powerful, flexible solutions serve clients across industries and around the world. Their success is our success.

      • See Case Studies
  • Pricing
  • Customers
  • Company
    •  
      • Company
        Team Careers Events
        Newsroom Brand Guidelines Contact
        About Us

        Contact Us

        Have a question or need support? Let’s talk!
      • Teams
      • Careers
      • Events
        •  
      • Newsroom
      • Brand Guidelines
      • Contact
      • About Us
  • Resources
    •  
        • User Guide
        • Video Library
        • Training
        • Webinars
        • Customer Stories
        • Survey Templates

          Blog Latest Releases
        Resources
        BlogLatest Releases Reports & eBooks Survey Templates
        TrainingUser Guide Video Library Webinars
        See all Resources
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training
      • Blog
      • Latest Release
      • Reports & ebooks
      • Survey Templates
    •  
      • Training
      • User Guide
      • Video Library
      • Webinars
      • See all Resources
  • Sign Up Free Sign Up Free
  • Request a Demo Request a Demo
Sogolytics Blog Sogolytics Blog Sogolytics Blog Sogolytics Blog
Sogolytics Blog Sogolytics Blog
  • Products
    •  
        • Enterprise Feedback
        • Customer Experience
        • Employee Experience
        • Online Survey Tool (DIY)
        • Managed Services
        Products
        See all Products
        Explore SogoSurvey
        All plans have same awesome features!
        Plans differ only by responses, emails, and usage limits.
        Survey Design
        Build faster with intuitive survey creation options.
        Survey Distribution
        Publish, track delivery, and collect answers.
        Survey Participation
        Engage your audience to boost response rates.
        Reporting
        Turn results into reports you can share in minutes.
        Data Management
        Control your data in the format of your choice.
        All Features
        Explore our toolbox of powerful features.
        Every plan includes all Pro Max features!
        About
        SogoSURVEY

        Related Resources

        Security Automation & Integration
        Explore SogoCore
        Step up with our advanced survey solution.
        Take a Tour
        Our all-in-one platform simplifies project flows.
        Mobile App
        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
        Simplify workflows with quick forms and alerts.
        Assessment
        From quizzes to audits, scores deliver more.
        About
        SogoCORE

        Related Resources

        Security Automation & Integration
        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        About
        SogoCX

        Related Resources

        Security Automation & Integration
        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        About
        SogoEX

        Related Resources

        Security Automation & Integration
        Explore Managed Services
        We manage your research from survey design to insights.
        Managed Survey Projects
        Survey Design Services
        Survey Panel Services
        K12 Managed Research
        Welcome
        TO sogolytics

        Related Resources

        Security Automation & Integration
      • Enterprise Feedback
        • Enterprise Feedback
        • Take a Tour
        • Mobile App
        • Poll Maker
        • Form Builder
        • Assessment
      • Customer Experience
        • Customer Experience Overview
        • Omnichannel Experience
        • Voice of Customer
        • Customer Analytics
        • Ticketing
        • Customer Journey
        • Alerts and Action
        • Net Promoter Score (NPS)
      • Employee Experience
        • Employee Experience Overview
        • Employee Engagement
        • Employee Pulse
        • HR Analytics
        • Employee Journey
        • Employee 360 Feedback
        • Candidate Experience
        • Employee Wellbeing
        • Performance Management
        • Company Culture
        • Digital EX
      • Online Survey Tool (DIY)
        • Online Survey Tool (DIY)
        • Survey Design
        • Survey Distribution
        • Survey Participation
        • Reporting
        • Data Management
        • All Features
      • Managed Services
        • Managed Services
        • Managed Survey Projects
        • Survey Design Services
        • Survey Panel Services
        • K12 Managed Research
      • See all Products
      • Help Desk Ticketing
        • Help Desk Ticketing
        • Features
        • Closing the Loop
        • Use Cases
    •  
      • Security
      • Automation and Integration 
      • Survey Templates
  • Solutions
    • Solutions By Function
        • Function
        • Industry

          Security Automation & Integration Managed Services
        Solutions
        Banks Credit Unions ConsultingFitnessHealthcare
        Higher EducationHospitality Human Resources K12Technology
        See all Solutions
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
        Solutions
        By Industry

        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
        Case Study
        VPFW + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
    • Banks
    • Credit Unions
    • Consulting
    • Fitness
    • Healthcare
    • Higher Education
    • Hospitality
    • Human Resources
    • K12
    • Technology
    • See all Solutions
    • Solutions By Industry
        • Credit Union
        • Financial Services
        • Healthcare
        • Government
        • Travel & Hospitality
        • K12
        • Higher Education
        • B2B
        • Non-Profit
        • Technology
        • B2C
        • Retail
        • Airlines
        • Automotive
        • Manufacturing
        • Fitness
    •  
      • Security

        Our top-tier certifications and practices ensure your data privacy and security every step of the way.

      • Automation and Integration 
      • Managed Services
      • Survey Templates

        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
      • Customized Success

        Our powerful, flexible solutions serve clients across industries and around the world. Their success is our success.

      • See Case Studies
  • Pricing
  • Customers
  • Company
    •  
      • Company
        Team Careers Events
        Newsroom Brand Guidelines Contact
        About Us

        Contact Us

        Have a question or need support? Let’s talk!
      • Teams
      • Careers
      • Events
        •  
      • Newsroom
      • Brand Guidelines
      • Contact
      • About Us
  • Resources
    •  
        • User Guide
        • Video Library
        • Training
        • Webinars
        • Customer Stories
        • Survey Templates

          Blog Latest Releases
        Resources
        BlogLatest Releases Reports & eBooks Survey Templates
        TrainingUser Guide Video Library Webinars
        See all Resources
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training
      • Blog
      • Latest Release
      • Reports & ebooks
      • Survey Templates
    •  
      • Training
      • User Guide
      • Video Library
      • Webinars
      • See all Resources
  • Sign Up Free Sign Up Free
  • Request a Demo Request a Demo
Last updated on: Jun 12, 2023

Business Skills Interns Should Learn

by Jenn Goddu

Estimated Reading Time : 4 mins

You’ve landed an internship in your desired industry. Maybe you’re even getting paid. Awesome! If you’re really forward-thinking, you may also already be planning your answer to the future question, “What are three skills you gained from your internship?” Hadn’t thought that far ahead? Now’s the time! By going into this new experience with intention, you can ensure the skills you gain in your internship will set you up with today’s essential soft and hard skills.

What’s the difference between soft and hard skills?

Many employers seek candidates with a combination of relevant hard skills and strong soft skills. Having both ensures technical proficiency and effective interpersonal abilities. Yet, these two different skills categories represent various types of abilities you’ll use at work.

Non-technical, interpersonal qualities get labeled soft skills. These characteristics help you effectively interact and work with others. Soft skills are in high demand as they are more difficult to teach, yet they contribute to teamwork, leadership, and communication.

interns learning essential soft skills

Transferable across different roles and industries, soft skills include:

  • Verbal and written communication
  • Active listening
  • Ability to motivate and inspire others
  • Analytical thinking
  • Adaptability
  • Creativity
  • Collaboration and cooperation
  • Conflict resolution
  • Time management
  • Organization

You’ll be expected to demonstrate hard skills as well. Hard skills refer to specific technical or specialized knowledge and abilities that are measurable and can be taught and acquired through education, training, or experience.

Typically job-specific, commonly required hard skills include:

  • Data analysis
  • Accounting
  • Graphic design
  • Operating machinery
  • Content development
  • Programming language proficiency

What skills does someone starting a career need?

This varies depending on your individual industry and career goals. Still, there are many skills gained in internships that can serve you well, no matter what you do next. This section consider top in-demand skills, both soft and hard.

In-demand soft skills

LinkedIn annually reviews its job postings and member activity to identify the most in-demand skills. Unsurprisingly, its top five skills for 2023 all come in on the soft side. The most in-demand skill? Management. Communication, customer service, leadership and sales rounded out the top five list.

As an intern, you may not get much management experience. However, you can certainly volunteer for opportunities to support leadership, engage in customer service, and work sales. These will help you develop your communication skills too. Consciously cultivating your ability to collaborate and build rapport with others (e.g., fellow employees, managers, or clients) can play a vital role in your long-term career success.

When developing your communication skills, think broadly. This isn’t just about writing effective emails. Try to get experience speaking with different groups, making presentations, and drafting a variety of written documents.

Work ethic, independence, and self-discipline all make SmartRecruiters’ top 10 soft skills for 2023 interns. You can develop these while interning by working effectively without direct supervision, meeting your deadlines, and finding ways to contribute without being asked.

Improve your adaptability by flexing your multitasking muscles. It can help to write down all of the duties expected of you in a day. Then, prioritize your day around the task importance and deadline. Doing so can help you complete similar tasks at the same time and meet project timelines.

Future employers will also look for you to successfully problem solve. So, if you encounter a challenge, demonstrate your resilience, adaptability, and resourcefulness to overcome that hurdle. Still, keep in mind that being able to ask for help and listen to the input of other team members is a long-lasting professional skill.

Top hard skills for 2023

Looking at the skills employers required to fill on-the-job tasks, LinkedIn’s survey identified several technology-related hard skills in-demand for 2023. Software development took the top spot. Then, SQL, Python, Java, JavaScript, cloud computing, and data analysis all made the list. Finance (#3), operations (#9, and customer relationship management (#10) rounded out the top ten.

Overall, technological literacy is a fast-growing core skill, according to the World Economic Forum (WEF)’s Future of Job Skills report. Knowledge of artificial intelligence (AI) and big data can also help, with the WEF predicting 60% growth in demand by 2027.

What does this mean for you as an intern? If you’re not already in a role that gives you exposure to different information technology, be inquisitive. You might ask questions like:

  • How does this organization use its data?
  • How has process automation changed your role?
  • What technologies or programming languages do I need to know for this industry?
  • What does this business do to understand user experience?
  • What digital marketing tools do we use?

You can learn technical or hard skills while interning. Look for opportunities that expose you to AI or machine learning or expand your computer and information technology skills. Volunteer to work on projects that will develop your data analysis and data visualization skills. You might show initiative by researching trends in the data and providing a report of trends you identify.

You might also ask to sit in on meetings that help you see behind-the-scenes of business operations and financial decisions to expand your awareness. Ask team members about their business development efforts. Learn what project management tools are used, and practice with them.

Finally, if you’re in an internship that sees you working virtually, or at least in a hybrid setting, look at this also as an opportunity for growth. Instead of slacking off in the sun when you’re “working from home,” learn what you need to do individually to motivate and organize yourself to add value even when not onsite.

Skills disruption on the horizon

Entering the workforce in 2023 and the near future presents fresh challenges. The world of work is rapidly evolving. “Between now and 2027, businesses predict that 44% of workers’ core skills will be disrupted,” according to the WEF. Nevertheless, you can stay ahead of the competition by developing in-demand skills from your internships.

Gain an edge by learning how to leverage technology to improve your research results on one of our top on-demand webinars and get started!

SHARE:
Table of Contents

    Recent Posts

    • Why 90% of Employees Don’t See Their Input Lead to Real Change March 12, 2026
    • 4 Practical Steps to Earn Customer Data Trust in 2026 March 9, 2026
    • Are You Reading Your School Climate Data Wrong? March 6, 2026
    • How the Great Freeze of 2026 Is Reshaping the Job Market and What Leaders Can Do About It March 4, 2026
    • How Districts Are Elevating the Voices of Limited English Proficiency Community Members February 18, 2026
    Watch Now
    Learn how to turn feedback into satisfaction, retention, and revenue growth.
    Talk to an Expert
    Love it when you know more?

    Subscribe for tips and insights to drive better decisions!

    completed tick icon
    Thank you!
    Your request has been successfully submitted.

    Explore related articles

    The Great Freeze: What HR Leaders Must Do Now – Sogolytics Blog

    How the Great Freeze of 2026 Is Reshaping the Job Market and What Leaders Can Do About It

    Hiring has stalled. Learn how the Great Freeze is reshaping employee experience and what HR leaders can do to retain talent in 2026.

    Know More
    The Future of EX: What Employees Expect Most in 2026

    The Future of EX: What Employees Expect Most in 2026

    The Sogolytics Experience Index: Employee Edition (EX) 2026 report shows that today’s workforce wants more than paychecks. They want fairness, flexibility, and follow-through.

    Know More
    Reduce Turnover with Smart Onboarding Surveys - Sogolytics

    Reduce Turnover with Smart Onboarding Surveys

    Discover how franchisees can reduce turnover and improve service quality for employees using onboarding and training pulse survey tools like Sogolytics’ SogoEX.

    Know More
    GDPR_Seal Hipaa_Compliant AICPA_SOC ISO_Seal
    TRUSTe
    Subscribe to our newsletter!
    Stay up to date with the latest trends, tips and insights from Sogolytics

    Download the app for free:

    CONTACT

    Sogolytics - Experience Management Platform
    2291 Wood Oak Drive
    Suite 300 Herndon, VA 20171
    +1 (800) 646-0520
    support1@sogolytics.com

    QUICK LINKS

    • Customer Experience (CX) Platform
    • Customer Feedback Management
    • Employee Experience (EX) Platform
    • Enterprise Survey Software
    • Managed Services
    • Online Survey Tool (DIY)
    • Create Online Survey
    • Automation and Integration

    COMPANY

    • About Us
    • Blog
    • Careers
    • Contact Us
    • Newsroom
    • Our Customers
    • Partnerships
    • Brand Guidelines

    RESOURCES

    • Getting Started
    • Help
    • Latest Releases
    • Learning Center
    • Survey Templates
    • Talk to an Expert
    • Training Videos
    • Webinars
    Copyright 2026 Sogolytics. All rights reserved.
    • Privacy Policy
    • Terms of Service
    • Anti-Spam Policy
    • Data & Security
    Sogolytics
    Copyright 2026 Sogolytics. All rights reserved.
    • Privacy Policy
    • Terms of Service
    • Anti-Spam Policy
    • Data & Security
    GDPR_Seal Hipaa_Compliant AICPA_SOC ISO_Seal PCI DSS
    TRUSTe
    This site uses cookies: Find out more.