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Survey TypesPolicymaking: Why Trade Associations Need Real-Time Public Sentiment DataNo matter your organization, the right data can make the difference between good and bad decisions. For trade associations, these decisions can have a major...8 min read
Survey TypesHow to Ask Ethnicity Survey Questions the Right Way: Best Practices & ExamplesWhy does structuring every ethnicity survey question matter? Well-thought-out survey questions for ethnicity support the research efforts of businesses, governments, and research organizations. How? They...8 min read
Survey TypesCross-Sectional Surveys: The Quickest Way to Gather Actionable InsightsWhat is a cross-sectional survey? Professional researchers define cross-sectional survey – alternatively a cross-sectional or “snapshot” study – as follows: It observes a targeted population...9 min read
Survey TypesClose Ended Questions: What They Are, Benefits, and How to Use Them EffectivelyIn the pursuit of answers, we all need to ask questions. But asking the wrong question or even the wrong type of question can result...9 min read
Survey TypesGraceful Goodbyes: How Employee Offboarding Shapes Organizational SuccessSaying goodbye isn’t always easy. An employee’s voluntary or involuntary exit can be an emotional and operationally challenging time for the management, colleagues, and everyone...10 min read
Survey TypesPost-Holiday Survey Analysis: The Secret to Boosting Employee Engagement and Retention“No man needs a vacation so much as the man who has just had one.” – Elbert Hubbard Employees hate returning to work after a...9 min read
Survey TypesHow to Use Christmas Surveys to Boost Holiday Marketing Ideas and PromotionsFeeling festive? If you’re a small business owner, marketing professional, or customer experience managers looking to leverage Christmas surveys for holiday success, this post is...10 min read
Survey TypesYour Slice of the Pie: How Surveys Can Improve Thanksgiving PromotionsSmall business owners, marketing professionals, and customer experience managers in touch with their market segments react to crucial trigger points indicating a surge in demand....8 min read
Survey TypesQuestionnaire vs Survey: Understanding the Key Differences for Effective ResearchPeople use the terms “questionnaire” and “survey” interchangeably, believing they’re the same thing. However, they’re entirely different concepts, although integrated in numerous cases. “How long...8 min read
Survey TypesDemographic Survey Questions: Essential Tips for Gathering Insightful DataIf you’ve every created a survey, chances are you’ve included at least one or two demographic survey questions. But is it a good idea to...17 min read
Survey TypesMastering CSAT: The Comprehensive Guide to Customer Satisfaction ScoreCustomer satisfaction is fundamental to business success – and this concept resonates intuitively with professionals across industries. Happy customers stick around longer, generate more Customer...6 min read
Survey TypesIntegrating Enterprise Surveys into Strategic Planning: Best Practices From Fortune 500 CompaniesFortune 500 companies and other large organizations use enterprise surveys to collect feedback from employees, customers, and stakeholders – then leverage the results for data-driven...10 min read
Survey TypesThe Ultimate Guide to Crafting Multiple Choice Questions for SurveysMultiple choice questions are among the most popular survey question types. Their strength lies in simplicity, appealing to both surveyors and respondents. They provide an...5 min read
Survey TypesSave the Day with Survey Templates: CXAn annoyed client just had a long call with your support expert – did it go well? A customer just bought the product they’d been...4 min read
Survey TypesSave the Day with Survey Templates: EXSally has been feeling a burnt out with work, and it just feels like no one is listening. That is, until the weekly pulse check...