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        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
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        Explore our products and their prices in detail.
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        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

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        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
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        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
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Last updated on: Aug 20, 2020

OFH: Starting a new job mid-pandemic

by Kendall Place

Estimated Reading Time : 4 mins

Being the new hire at a company can be difficult. Meeting coworkers, learning new skills, and finding your way around an unfamiliar office all at the same time is a daunting task. However, as a recent hire at Sogolytics, my onboarding experience looked a little different. I learned the platform, met with mentors, and chatted with coworkers all from the comfort of my own home.

As for that traditional kind of new hire orientation? Well, it doesn’t look like it’ll make an appearance any time soon. As companies adapt to working from home and hiring increases, new employees will have to alter their expectations for what it’s like to transition into a new job.

Given my recent “e-onboarding,” I’ve compiled a few thoughts on benefits, practices, and tips for a new hire’s successful virtual integration into the company. 

Benefits of OFH (Onboarding from Home)

Most people agree that working from home is great. Onboarding from home has the same benefits and then some. Saving time on commuting, relaxed work attire (especially if meetings are solely audio!), and spending extra time with pets are just a few benefits shared by both. With home and work at the same location, sleeping in longer and doing household chores during breaks are also possibilities. 

OFH from home brings the additional benefits of a familiar workspace and less social pressure. The factor of an unfamiliar office is removed and replaced with a hire’s own home. This removes some of the stress of navigating a new space while trying to accomplish other tasks. Additionally, there’s less pressure to remember everyone’s name because it’s nearly always on their profile when you message or speak to  them. 

Practices for a Smooth Transition

Clear expectations are critical for an easy OFH. This can be accomplished with a document outlining exactly what the new hire should be doing each day and with daily meetings in which the new hire and their manager/mentor(s) clearly communicate their expectations and questions for each other. 

Also, it is important that new hires have access to knowledgeable resources such as coworkers that are willing to help out, answer questions, and let the new hires shadow them. 

Team meetings, specifically for fellowship and bonding, are conducive to new employee integration as well. It allows the team and the new hires to get to know each other as individual human beings, helping to create a good team dynamic and feelings of belonging.

 

While not essential, it is helpful for a new hire to go through OFH with another person. With another person OFH at the same time, the new hires can keep each other on track and figure things out together. 

Tips for New Hires

If your remote colleagues hae enough bandwidth to turn on their cameras during meetings, I recommend taking the opportunity to do so. It makes meetings more engaging and personal, helping to make connections between coworkers. If your some employees not have the bandwidth for everyone to turn on their cameras during calls, you can still ask for cameras on selected meetings. A quick minute or two of video with your introduction can help new coworkers remember you and put a face to your name.

Take your lunch break. Your employer doesn’t expect you to work through lunch. Make a good meal, watch an episode of tv, take a nap, or go outside. Taking your mind off work for a little bit can help you feel more motivated afterwards.

Lastly, attend as many non-mandatory meetings as possible and participate. It’s a great way to learn about the company, get to know your coworkers, and/or get extra training. You’ll get to know people, and they’ll get to know you. This will ultimately help you feel more comfortable at your new company.

WFH, here to stay?

I feel extremely lucky that Sogolytics made my virtual onboarding so straightforward, pleasant, and welcoming. They’ve made me look forward to the day that I can finally see the office, commune with my coworkers in person, and maybe even hit up a happy hour afterwards. To be honest though, I am more than content with working from home. I’m just as productive at home as I would be in the office, I revel in the extra sleep I get because I don’t have to commute to work, and I love the extra time that I get to spend with my pets and partner. Here’s hoping for the normalization of WFH/in-person hybrid work schedules that last long after the pandemic is over.

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