Customer Experience

How Leadership Affects CX: Building a Foundation for Customer Experience Excellence

Sogolytics · How Leadership Affects CX: Building a Foundation for CX Excellence | Sogolytics B...

LeTeisha Newton

August 22, 2023 | 7 MIN READ

Customer Experience

Decoding Omnichannel Customer Expectations

Omnichannel marketing is all about staying relevant to customers. How? By enabling customers to...

Gordon Polovin

August 14, 2023 | 9 MIN READ

About Sogolytics

The Gig is Up: Nurse Shortages in Healthcare

Sogolytics · The Gig is Up: Nurse Shortages in Healthcare | Sogolytics BlogCast The healt...

LeTeisha Newton

February 23, 2024 | 7 MIN READ

Employee Engagement

Employee Recognition: 7 Things to Avoid

Simone wants to be an excellent leader. She’s constantly reading up on employee engagement an...

Jenn Goddu

August 4, 2023 | 5 MIN READ

Best Practices

Employee Engagement

9 DEI Analytics Metrics You Should Be Tracking

You know we love metrics, but what we love even more are meaningful metrics that matter (and al...

LeTeisha Newton

August 2, 2023 | 6 MIN READ

About Sogolytics

Working to Change: Personal Development

It’s not always easy to change, is it? Sometimes we want to change because we can clearly ...

LeTeisha Newton

July 28, 2023 | 5 MIN READ

Best Practices

Employee Engagement

How Recognition Can Reinforce DEI Efforts

With the recent Supreme Court decision on affirmative action gutting race-conscious admissions,...

Jenn Goddu

July 25, 2023 | 5 MIN READ

Best Practices

Customer Experience

Employee Engagement

The Importance of Experience Design Today

Are you familiar with the idea of experience design? If you've been tracking trends, you know t...

Gordon Polovin

July 24, 2023 | 9 MIN READ

Best Practices

Employee Engagement

Building a Data-Driven L&D Strategy

Learning and development (L&D) is one of the key drivers of employee satisfaction and engag...

Natasha Safronova

July 20, 2023 | 5 MIN READ

Best Practices

Employee Engagement

The 2023 Must-Have Employee Benefit: Leadership Development

There's no doubt that engaged employees are more productive, innovative, and invested in your s...

Natasha Safronova

July 17, 2023 | 5 MIN READ