Results for : design survey

How to Edit a Live Survey (And Why You Maybe Shouldn’t)

If you're wondering how to edit a live survey, you've missed the most critical step in the survey design process. What kind of testing did you do? "Testing" = I clicked the link and it opened, so I guess it's good to go. Real Testing = I totally understand the goals of…

Design Disaster Avoidance, Part 1

If I had a nickel for every time I saw these survey design mistakes, I’d have a lot of nickels.   From client onboardings to internal trainings, I’ve seen a lot of really smart people make a lot of really regrettable mistakes in their survey design. Unfortunately, mistakes at the…

Volunteers: Thank you for your service.

This one goes out to the ones I love: volunteers. Sure, it’s National Volunteer Week, but what really pushed me to write this blog was a traffic jam on Wednesday. I was on the way into downtown DC, but our area has plenty of winding back roads, and I found…

What Your Survey Design Choices Reveal About You

Ready for your first survey of 2019? There’s so much exciting information out there, so much valuable feedback -- and all those answers are just waiting for your questions! But how does your survey design start? Your answer might reveal more than you think! Make your pick: I start with…

The Quiet Art of Listening

Are you listening? What I’m about to say might sound sacrilegious, but it’s true: Surveys aren’t always the answer. Don’t get me wrong. I love surveys. I love asking questions, getting answers, and learning something new. But sometimes, I want more. Beyond the single-select answer sets, beyond the rating scales,…

Showing Gratitude to Your Employees: A Handy Guide

We’ve previously talked about how important it is to show gratitude to your customers, and today, it’s time to turn the spotlight on doing the same for your employees. Now, it’s common for companies to focus on appreciating their customers (who directly contribute to their bottom line!) as opposed to…

Cambridge Analytica, GDPR, and The Data That Divides Us

Data has become the hottest commodity of the digital world -- and also its fiercest source of debate. Data can improve quality of life, bolster capitalism, and help combat natural disasters. On the other hand, many believe it can overwhelm businesses, eliminate personal privacy, and reduce human beings to statistics.…

Don’t Disregard Details

Details, details, details. There’s such a thing as drowning in the details -- by which point you can’t see the forest for the trees, to throw in another idiom -- but the attitude that dismisses mere details as unworthy of attention needs to be reexamined. Case 1: Higher Hiring While…

Why Most Surveys Suck – But Yours Don’t Have To: Part III

If you’ve been following along, you know that we kicked off our new blog series, Why Most Surveys Suck - But Yours Don’t Have To, by introducing trust deficit as the first reason for ineffective surveys. Now we’re here to offer up some suggestions so you can ensure your surveys…

Why Most Surveys Suck – But Yours Don’t Have To: Part II

Last week we introduced a new series, “Why Most Surveys Suck - But Yours Don’t Have To” and this week we’re breaking down the first reason, Trust Deficit. (more…)

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