Employee Engagement

How the Great Freeze of 2026 Is Reshaping the Job Market and What Leaders Can Do About It

The U.S. job market in 2026 is defined less by collapse and more by constraint. Hiring has slow...

Phillip Pinero

March 12, 2026 | 9 MIN READ

Employee Engagement

Franchise

Reduce Turnover with Smart Onboarding Surveys

Quick Summary High turnover and inconsistent training are major challenges for franchise o...

Phillip Pinero

December 19, 2025 | 8 MIN READ

Best Practices

Customer Experience

Employee Engagement

Top 3 Effective Ways to Enhance CX Through Improved EX

“Happy employees ensure happy customers. And happy customers ensure happy shareholders — in...

Kashyap Vyas

July 17, 2025 | 15 MIN READ

Employee Engagement

Metrics that Matter: Candidate Experience Edition

You routinely monitor customer satisfaction and keep an eye on employee experience, but what ab...

Disha Sanghvi

July 17, 2025 | 8 MIN READ

Employee Engagement

The Evolution of DEI: Why Belonging Is the Heart of Inclusive Workplaces

Five years ago, workplace conversations around diversity, equity, and inclusion (DEI) were gain...

Cherie Foo

March 17, 2025 | 10 MIN READ

Employee Engagement

Survey Types

Graceful Goodbyes: How Employee Offboarding Shapes Organizational Success

Saying goodbye isn’t always easy. An employee's voluntary or involuntary exit can be an em...

Kashyap Vyas

March 17, 2025 | 13 MIN READ

Employee Engagement

General

Inclusivity & Diversity: What’s in an Acronym?

If you’ve ever read or seen Romeo & Juliet, you’re familiar with the line “What’s i...

Jenn Goddu

February 3, 2025 | 9 MIN READ

Employee Engagement

Professional Development

How HR and Leadership Can Cultivate Civility at Work

The first article in this oh-so-polite series on keeping things civil at work shared a Miss Man...

Jenn Goddu

February 3, 2025 | 8 MIN READ

Employee Engagement

Better Experiences for Everyone: Prioritizing Employee Experience

Wondering how Sogolytics supports folks in human resources? Thought you'd never ask. 😉 Of...

Melissa Krut

April 25, 2024 | 3 MIN READ

Customer Experience

Employee Engagement

Can AI Play an Authentic Role in Elevating CX for HR Teams?

Even as you plan your talent management strategy for FY 2024, you already know this: While the ...

Ruma Malia

January 18, 2024 | 5 MIN READ