Disha Sanghvi
Curious, excited, and a self-declared bookworm, Disha's ideal room of her own would be hidden under a pile of books. She loves writing about new things and exploring new ideas, and Sogolytics gives her the best platform to do so! Meet Disha.
Customer Experience
7 CX Challenges Franchises Face and How to Solve Them
When you walk into a Burger King in India, you still expect the same delicious burger as you w...
Disha Sanghvi
September 2, 2025 | 8 MIN READ
Customer Experience
The 80/20 Rule to Unlocking Productivity: Time Management for Employees
Your team is always busy jumping from one call to the next, working on the details of a new pro...
Disha Sanghvi
September 1, 2025 | 8 MIN READ
Customer Experience
Break the Bias: Survey Distribution and Analytics
If you’ve ever conducted a survey, you probably thought you were getting pretty accurate insi...
Disha Sanghvi
September 1, 2025 | 8 MIN READ
Customer Experience
The Path to Organizational Success: Employee Empowerment Explained
Terry was incredibly excited about a new blender they had ordered. Unfortunately, it arrived br...
Disha Sanghvi
September 1, 2025 | 8 MIN READ
Customer Experience
Biased Much? Unpacking Biases in Survey Design
If you’ve ever designed a survey, you’ll know it’s no walk in the park. Sure, it might be...
Disha Sanghvi
September 1, 2025 | 8 MIN READ
Customer Experience
Customer Experience Design: The Future of CX
Teresa just found the perfect purse and can't wait to buy it, but just as she clicks Buy Now!, ...
Disha Sanghvi
July 17, 2025 | 8 MIN READ
Customer Experience
Master Customer Lifecycle Management: The Complete Guide
Stacy has just started a handmade jewelry brand. While her initial product seemed to be quite p...
Disha Sanghvi
July 17, 2025 | 8 MIN READ
Customer Experience
Metrics that Matter: Candidate Experience Edition
You routinely monitor customer satisfaction and keep an eye on employee experience, but what ab...
Disha Sanghvi
July 17, 2025 | 8 MIN READ
Customer Experience
8 Steps to Creating a Positive Candidate Experience
Maria just spent three hours perfecting and submitting her application for a new job, only to r...
Disha Sanghvi
July 17, 2025 | 8 MIN READ
Customer Experience
Your Ultimate Digital Employee Experience Guide for 2025
Meet Sarah, a software developer who starts her workday battling multiple logins, slow software...
Disha Sanghvi
July 16, 2025 | 8 MIN READ
