Disha Sanghvi
Curious, excited, and a self-declared bookworm, Disha's ideal room of her own would be hidden under a pile of books. She loves writing about new things and exploring new ideas, and Sogolytics gives her the best platform to do so! Meet Disha.
Customer Experience
Customer Experience Design: The Future of CX
Teresa just found the perfect purse and can't wait to buy it, but just as she clicks Buy Now!, ...
Disha Sanghvi
May 16, 2025 | 12 MIN READ
Customer Experience
Master Customer Lifecycle Management: The Complete Guide
Stacy has just started a handmade jewelry brand. While her initial product seemed to be quite p...
Disha Sanghvi
June 16, 2025 | 12 MIN READ
Customer Experience
Metrics that Matter: Candidate Experience Edition
You routinely monitor customer satisfaction and keep an eye on employee experience, but what ab...
Disha Sanghvi
April 29, 2025 | 12 MIN READ
Customer Experience
8 Steps to Creating a Positive Candidate Experience
Maria just spent three hours perfecting and submitting her application for a new job, only to r...
Disha Sanghvi
May 16, 2025 | 12 MIN READ
Customer Experience
Your Ultimate Digital Employee Experience Guide for 2025
Meet Sarah, a software developer who starts her workday battling multiple logins, slow software...
Disha Sanghvi
March 20, 2025 | 12 MIN READ
Customer Experience
The Greener Path to Sustainable Guest Satisfaction
Have you noticed an increasing number of businesses going green? Whether it’s fashion houses ...
Disha Sanghvi
February 3, 2025 | 12 MIN READ
Customer Experience
Save the Day with Survey Templates: EX
Sally has been feeling a burnt out with work, and it just feels like no one is listening. That ...
Disha Sanghvi
February 3, 2025 | 12 MIN READ
Customer Experience
Personalization with AI: Guest Experiences that Impress
Artificial Intelligence (AI) has changed the way we view the world. With businesses leveraging ...
Disha Sanghvi
October 2, 2024 | 12 MIN READ
Customer Experience
6 Psychological Strategies to Improve Customer Loyalty and Retention
You’ve launched a new product. And while most of the market is still teetering on the edge, d...
Disha Sanghvi
September 11, 2024 | 12 MIN READ
Customer Experience
Save the Day with Survey Templates: CX
An annoyed client just had a long call with your support expert - did it go well? A customer ju...
Disha Sanghvi
October 2, 2024 | 12 MIN READ
