Disha Sanghvi
Curious, excited, and a self-declared bookworm, Disha's ideal room of her own would be hidden under a pile of books. She loves writing about new things and exploring new ideas, and Sogolytics gives her the best platform to do so! Meet Disha.
Customer Experience
The Greener Path to Sustainable Guest Satisfaction
Have you noticed an increasing number of businesses going green? Whether it’s fashion houses ...
Disha Sanghvi
February 3, 2025 | 9 MIN READ
Customer Experience
Save the Day with Survey Templates: EX
Sally has been feeling a burnt out with work, and it just feels like no one is listening. That ...
Disha Sanghvi
February 3, 2025 | 9 MIN READ
Customer Experience
Personalization with AI: Guest Experiences that Impress
Artificial Intelligence (AI) has changed the way we view the world. With businesses leveraging ...
Disha Sanghvi
October 2, 2024 | 9 MIN READ
Customer Experience
6 Psychological Strategies to Improve Customer Loyalty and Retention
You’ve launched a new product. And while most of the market is still teetering on the edge, d...
Disha Sanghvi
September 11, 2024 | 9 MIN READ
Customer Experience
Save the Day with Survey Templates: CX
An annoyed client just had a long call with your support expert - did it go well? A customer ju...
Disha Sanghvi
October 2, 2024 | 9 MIN READ
Customer Experience
7 Psychological Tactics to Drive Sales
Are you noticing a drop in customer conversion? Maybe you aren’t acquiring quality leads. Aft...
Disha Sanghvi
September 11, 2024 | 9 MIN READ
Customer Experience
How AI Can Transform CU Member Experience
In today’s dynamic financial landscape, consumers have plenty of choice.
At the personal b...
Disha Sanghvi
June 9, 2026 | 9 MIN READ
Customer Experience
Tailoring CX Strategies for Inflation
The US economy is facing record inflation rates, and this has impacted nearly every aspect of c...
Disha Sanghvi
November 8, 2023 | 9 MIN READ
Customer Experience
8 Halloween-Style Employee Engagement Ideas
As the spooky season gathers steam, it’s the perfect time to infuse your in-office and virtua...
Disha Sanghvi
October 20, 2023 | 9 MIN READ
Customer Experience
AI Awareness: Ethics and Employee Engagement
Artificial Intelligence (AI) is advancing at lightning pace, finding its way into experiences a...
Disha Sanghvi
January 28, 2024 | 9 MIN READ
