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Employee EngagementMake a Winning Business Case for EX with Metrics Quick Summary Employee experience refers to the sum of all interactions an employee has within an organization, influencing their engagement, productivity, and retention. Disengaged employees...12 min read
Employee EngagementWhat Is Employee Experience? The Complete 2025 GuideEmployee experience (EX) is the journey your staff take, from the moment they’re hired to the minute they leave. It includes workplace culture, leadership, physical...9 min read
Employee EngagementThe 80/20 Rule to Unlocking Productivity: Time Management for EmployeesYour team is always busy jumping from one call to the next, working on the details of a new project, or taking on just about...10 min read
Employee EngagementThe Path to Organizational Success: Employee Empowerment ExplainedTerry was incredibly excited about a new blender they had ordered. Unfortunately, it arrived broken. A little disheartened, Terry called customer support only to get...11 min read
Employee EngagementTop 3 Effective Ways to Enhance CX Through Improved EX“Happy employees ensure happy customers. And happy customers ensure happy shareholders — in that order.” — Simon Sinek, Bestselling Author Remember the Great Resignation that...9 min read
Employee EngagementHow ‘Glocalization’ of Employee Engagement Drives Hyper-Personalized CXImagine you lead the German division of a US multinational corporation. Now, suppose your boss, sitting thousands of miles away in the US, pushes your...2 min read
Employee EngagementInside the 2025 Civility Data: Risks, Rewards, and What Comes Next – Study ResultsIf you’re looking for the TLDR version of our study results, it’s this: Civility in the workplace is no longer optional. As political polarization and...3 min read
Employee EngagementHow Are Employees Really Responding to AI in the Workplace? – Study ResultsThe conversation around AI in the workplace is often dominated by headlines—automation replacing jobs, robots taking over, or breakthroughs in generative AI like ChatGPT. But...4 min read
Employee EngagementRecruiting, Retention, and the Value Calculation in Employee ExperienceAfter three years in his current role, Amir hunts for a fresh opportunity. But career advancement and improved financial security aren’t the only factors he’s...4 min read
Employee EngagementKey Considerations When Your Mission/Values EvolveAlmost every company or organization starts out with big dreams and bold goals. Enthusiastic about their new opportunity, the founders set down their mission, vision...5 min read
Employee EngagementMetrics that Matter: Candidate Experience EditionYou routinely monitor customer satisfaction and keep an eye on employee experience, but what about the candidates in your hiring queue? Potential employees evaluate an...6 min read
Employee Engagement8 Steps to Creating a Positive Candidate ExperienceMaria just spent three hours perfecting and submitting her application for a new job, only to receive an automated “We’ve received your application.” After three...6 min read
Employee EngagementYour Ultimate Digital Employee Experience Guide for 2025Meet Sarah, a software developer who starts her workday battling multiple logins, slow software, and tech glitches. Sound familiar? This isn’t just an annoyance; it’s...6 min read
Employee EngagementWill AI Take My Job? Understanding the Real Impact of AI on the WorkforceImagine this: Over the course of a year, you watch your team shrink, one colleague at a time, as artificial intelligence starts to take over...7 min read
Employee EngagementCulture Without an Office: How Fully Remote Companies ThriveIs it possible for fully remote companies to build a strong company culture? Many assume that a shared physical space is essential, believing that watercooler...