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Employee EngagementEmployee Feedback for Franchisee Owners Key Takeaways Employee feedback is a valuable resource for franchisees — if they can consistently capture and apply it. Engaged employees are more productive and...2 min read
Employee EngagementIs DEI Working? The Data Behind the DisconnectDespite years of investment and intention, diversity, equity, and inclusion (DEI) efforts remain a source of tension in the workplace. Some see measurable progress. Others...8 min read
Employee EngagementEmployee Experience Frameworks that Actually WorkWhat if your biggest retention risk isn’t competitive pay? How your employees experience your company matters. In a hybrid world, cultivating the employee experience isn’t...5 min read
Employee Engagement90-Day Plan for Implementing EX StrategyQuick Summary Learn how HR leaders can implement an employee experience strategy or HR action plan in just 90 days. Follow a step-by-step plan broken...9 min read
Employee EngagementMake a Winning Business Case for EX with Metrics Quick Summary Employee experience refers to the sum of all interactions an employee has within an organization, influencing their engagement, productivity, and retention. Disengaged employees...12 min read
Employee EngagementWhat Is Employee Experience? The Complete 2025 GuideEmployee experience (EX) is the journey your staff take, from the moment they’re hired to the minute they leave. It includes workplace culture, leadership, physical...9 min read
Employee EngagementThe 80/20 Rule to Unlocking Productivity: Time Management for EmployeesYour team is always busy jumping from one call to the next, working on the details of a new project, or taking on just about...10 min read
Employee EngagementThe Path to Organizational Success: Employee Empowerment ExplainedTerry was incredibly excited about a new blender they had ordered. Unfortunately, it arrived broken. A little disheartened, Terry called customer support only to get...11 min read
Employee EngagementTop 3 Effective Ways to Enhance CX Through Improved EX“Happy employees ensure happy customers. And happy customers ensure happy shareholders — in that order.” — Simon Sinek, Bestselling Author Remember the Great Resignation that...9 min read
Employee EngagementHow ‘Glocalization’ of Employee Engagement Drives Hyper-Personalized CXImagine you lead the German division of a US multinational corporation. Now, suppose your boss, sitting thousands of miles away in the US, pushes your...2 min read
Employee EngagementInside the 2025 Civility Data: Risks, Rewards, and What Comes Next – Study ResultsIf you’re looking for the TLDR version of our study results, it’s this: Civility in the workplace is no longer optional. As political polarization and...3 min read
Employee EngagementHow Are Employees Really Responding to AI in the Workplace? – Study ResultsThe conversation around AI in the workplace is often dominated by headlines—automation replacing jobs, robots taking over, or breakthroughs in generative AI like ChatGPT. But...4 min read
Employee EngagementRecruiting, Retention, and the Value Calculation in Employee ExperienceAfter three years in his current role, Amir hunts for a fresh opportunity. But career advancement and improved financial security aren’t the only factors he’s...4 min read
Employee EngagementKey Considerations When Your Mission/Values EvolveAlmost every company or organization starts out with big dreams and bold goals. Enthusiastic about their new opportunity, the founders set down their mission, vision...5 min read
Employee EngagementMetrics that Matter: Candidate Experience EditionYou routinely monitor customer satisfaction and keep an eye on employee experience, but what about the candidates in your hiring queue? Potential employees evaluate an...
