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        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

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        Performance Management
        Ensure your reviews empower learning and growth.
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        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
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        01Getting started with sogolytics 02Boost survey response rates 03Build custom reports in minutes 04Assessments: a total overview 05Best practices: design 06A deeper dive: advanced options 07What’s New?
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        on-Demand 01SOS Workshop: How to Spot and Correct Survey Mistakes 02How to Effectively Measure Customer Experience and Prove ROI 03Managing Change in the Era of Employee Experience 04L&D Strategies Gone Wrong: Delivering Better Training 05Fueling Customer Confidence & Trust: Critical Data Security Practices View All
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          Security Automation & Integration Managed Services

        Create professional-looking surveys in minutes with our easy-to-use online survey maker. Enjoy plenty of advanced design, distribution, and analytics options to get the answers you need.

        Explore SogoSurvey
        Check out our easy-to-use online survey tool.
        Survey Design
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        Publish, track delivery, and collect answers.
        Survey Participation
        Engage your audience to boost response rates.
        Reporting
        Turn results into reports you can share in minutes.
        Data Management
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        All Features
        Explore our toolbox of powerful features.
        Pricing
        Explore our products and their prices in detail.
        About
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        Related Resources

        Create your First Survey Project Getting Started With Sogolytics – Live Training Bank of Ready-to-Launch Survey Templates

        Meet the most secure and collaborative feedback management and assessment platform on the market, featuring sophisticated analytics and powerful automation and integrations.

        Explore SogoCore
        Step up with our advanced survey solution.
        Take a Tour
        Our all-in-one platform simplifies project flows.
        Mobile App
        Get answers to go with the app that delivers.
        Poll Maker
        Learn how our quick polls make decisions easy.
        Form Builder
        Simplify workflows with quick forms and alerts.
        Assessment
        From quizzes to audits, scores deliver more.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoCORE

        Related Resources

        15 Must-Know Features to Boost Survey Response Rates Build Custom Reports in Minutes – Live Training Bank of Ready-to-Launch Survey Templates

        Improve customer satisfaction and loyalty with the platform that helps you map and monitor key metrics across the customer journey, turning data into insights and action plans.

        Explore SogoCX
        Meet our complete customer experience platform.
        Omnichannel Experience
        Deliver consistently across channels.
        Voice of Customer
        Build understanding through deep listening.
        Customer Journey
        Find and fix friction points for smooth sailing.
        Customer Analytics
        Turn metrics, drivers, and NLP into insights
        Alerts & Action Plans
        React quickly and plan strategically.
        Net Promoter Score (NPS)
        Deepen brand loyalty to improve customer retention.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoCX

        Related Resources

        Top Customer Experience Trends That Emerged in 2023 Your Ultimate Guide to Customer Satisfaction eBook: What Remarkable CX Leaders Do Differently

        Understand, engage, and prioritize your people with the platform that streamlines employee experience management so you can focus on the folks who make your workplace work.

        Explore SogoEX
        Learn about our employee experience platform.
        Employee Engagement
        Uncover the drivers that impact employees most.
        Employee Pulse
        Easily track employee sentiment across time.
        HR Analytics
        Drill down on metrics and open-ended feedback.
        Employee Journey
        Mind the gaps to ensure a consistent employee experience.
        Employee 360 Feedback
        Get the full picture with this powerful multi-view study.
        Candidate Experience
        Improve the experiences of your potential employees, too!
        Employee Wellbeing
        Build a healthier balance to sustain a thriving workplace.
        Performance Management
        Ensure your reviews empower learning and growth.
        Company Culture
        Curate a workplace that really works for you and your team.
        Digital EX
        Streamline digital experiences to keep things moving.
        Pricing
        Explore our products and their prices in detail.
        About
        SogoEX

        Related Resources

        What Employee Experience Leaders Got Right in 2023 Rethink Employee Engagement: How to Fix What’s Broken Treating Employees As Your Most Important Customers
      • Online Survey Tool (DIY)
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        • Survey Design
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        • All Features
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        • Customer Experience Overview
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        • Alerts and Action
        • Net Promoter Score (NPS)
      • Employee Experience
        • Employee Experience Overview
        • Employee Engagement
        • Employee Pulse
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        • Employee Journey
        • Employee 360 Feedback
        • Candidate Experience
        • Employee Wellbeing
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        • Company Culture
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        Banks Credit Unions ConsultingFitnessHealthcare
        Higher EducationHospitality Human Resources K12Technology
        See all Solutions
        Case Study
        T3 Expo + Sogolytics
        Read more

        Related Resources

        On-Demand Webinar Library Survey Template Bank
        Solutions
        By Industry

        Quick: What’s that industry in which everyone’s trying to improve customer and employee experiences? Oh, right — that’s every industry! Working to provide better experiences for everyone? There’s a good chance we can help.

        01Credit Union 02Healthcare 03Travel & Hospitality 04Higher Education 05Non-Profit 06B2C 07Airlines 08Manufacturing
        09Financial Services 10Government 11K12 12B2B 13Technology 14Retail 15Automotive 16Fitness
        Case Study
        VPFW + Sogolytics
        Read more

        Related Resources

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    • Banks
    • Credit Unions
    • Consulting
    • Fitness
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    • Hospitality
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    • See all solutions
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        • B2C
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        • Airlines
        • Automotive
        • Manufacturing
        • Fitness
    •  
      • Security

        Our top-tier certifications and practices ensure your data privacy and security every step of the way.

      • Automation and Integration 
      • Managed Services
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        Professionally designed questionnaires for a wide range of projects allow you to go live in no time.

    •  
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        Our powerful, flexible solutions serve clients across industries and around the world. Their success is our success.

      • See Case Studies
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        Project type 01Project Basics 02CX Project 03EX Project 04SogoConnect 05Assessments 06Polls
        topic 01Integrations & API 02Billing 03Question Types 04Distribution Methods 05Project Analysis 06Security 07FAQs View All topics
        Welcome
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        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training How to Boost Survey Response Rates – Live Training
        Video Library

        Just as we’re always updating our products, we’re always updating our video resources that help to guide you! Start with the full tour or explore as you go with step-by-step tutorials.

        01Survey Design 02Survey Distribution 03Survey Reports & Data 04Take a Tour
        Welcome
        to sogolytics

        Related Resources

        Create Your First Survey Project Getting Started With Sogolytics – Live Training How to Boost Survey Response Rates – Live Training
        Training

        Whether you’re a design pro, research expert, or newbie to the wide world of surveys, feedback, and experience management, our team is ready to help! Watch and learn or join a live training.

        01Getting started with sogolytics 02Boost survey response rates 03Build custom reports in minutes 04Assessments: a total overview 05Best practices: design 06A deeper dive: advanced options 07What’s New?
        Welcome
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        Related Resources

        Create Your First Survey Project Common Survey Design Pitfalls (And How to Avoid Them!) Better Reports: Put Omni to Work For You!
        Webinars

        From thought leadership to feedback and experience management best practices, our webinars deliver insights to move you forward. Join us live or check out our on-demand library.

        on-Demand 01SOS Workshop: How to Spot and Correct Survey Mistakes 02How to Effectively Measure Customer Experience and Prove ROI 03Managing Change in the Era of Employee Experience 04L&D Strategies Gone Wrong: Delivering Better Training 05Fueling Customer Confidence & Trust: Critical Data Security Practices View All
        Welcome
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        Customer Stories

        Our favorite stories are those our clients tell us about how we’ve helped them to make better decisions and provide better experiences for their most important stakeholders.

        Most popular 01Archbright 02Virginia Physicians for women 03Trumbull county educational center 04All in credit union 05PD self View All
        Welcome
        to sogolytics

        Related Resources

        Join Us: SogoX Business Leadership Forum Live and On-Demand Trainings
        Survey Templates

        Looking for inspiration? Our survey template bank comes fully loaded with a wide range of ready-to-use questionnaires to get you started! Customize, polish, and publish!

        Most popular 01Customer Satisfaction Survey 02Employee Engagement Survey 03Product Evaluation Survey 04Work-Life Balance Survey 05Training Evaluation Form View All
        Welcome
        to sogolytics

        Related Resources

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Last updated on: Aug 09, 2023

Where Sogolytics is Going: Upcoming Events

by Sogolytics

Estimated Reading Time : 2 mins

For many, Labor Day weekend means the end of travel and summer adventures. For us, it’s time to take this (re!)brand new Sogolytics show on the road! Here are a few of the events we’re attending in Q3.

NAFCU Congressional Caucus

September 11-14, Washington, D.C.

In a few weeks, we’ll get a peek behind the curtain to see how the laws and regulations in the credit union industry come together. The National Association of Federally-Insured Credit Unions (NAFCU) is a strong advocate for the work of credit unions, which means they’re very active in our area! We are participating in NAFCU’s Congressional Caucus in Washington, DC, where members of the credit union industry meet with members of Congress to discuss regulatory burdens and voice their concerns and ideas. We will also be hosting a networking happy hour on Monday, September 12, at the Hyatt Regency on Capital Hill. If you would like to register to join us, please sign up here.

The US Capitol building

2022 Heartland Credit Union Association Annual Convention

September 14-16, Kansas City, MO

We are excited to attend the Annual Convention with the Heartland Credit Union Association. We will be hosting a breakout session on Thursday, September 15, on “Cracking the Engagement Code,” to tackle the needs of credit unions looking to engage their members, teams and leaders. Our financial services and CU expert Laurie Flanders will be hosting multiple sessions to teach you how to utilize data-driven insights to help define engagement for your company or role.

Downtown Kansas City

CUNA Operations & Member Experience Council Conference

September 21-24, Las Vegas, NV

Hosted at Caesar’s Palace in Las Vegas, the CUNA Operations & Member Experience Council Conference will center around connecting top credit union professionals and offering training and development opportunities. Sogolytics is a featured event sponsor and will be hosting a product demo session in addition to breakout sessions. Our VP of Sales will be hosting a recurring breakout session on Friday, September 24, titled, “Why Your Members are Leaving You for the Competition: How to Find Out What’s Wrong and Take Back Control.” Looking for more ways to utilize member feedback and power retention strategies effectively? Join us in Vegas!

Las Vegas, Nevada

CUNA Experience Learning Live

October 3-5, San Diego, CA

The summer isn’t over yet in San Diego! We are excited to attend another CUNA event this quarter! Just a few weeks after we attend the CUNA Operations & Member Experience Council Conference in Vegas, we will also be attending their Experience Learning Live in Southern California. This event focuses on the future of learning and development in the industry, developing a strong network and community within the credit union industry, and participating in round tables and panels to discuss issues facing credit unions. We are excited to sponsor, exhibit, and speak at this event.

San Diego, California

From our nation’s capital to “America’s Finest City,” we’re looking forward to these great credit union events all over the country.  We hope to see you along the way!

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