Best Practices

Feature Focus

Using a Matrix Grid in Your Surveys to Elicit Better Responses

One hallmark of outstanding customer service is the speed at which a business responds. If you ...

Hamid Farooqui

August 23, 2024 | 5 MIN READ

Best Practices

Customer Experience

Feature Focus

How to Improve Customer Service Using Sogolytics’s Rules and Alerts Feature

One hallmark of outstanding customer service is the speed at which a business responds. If you ...

Hamid Farooqui

March 28, 2024 | 6 MIN READ

Best Practices

Feature Focus

How Data Pre-Population Can Improve Your Surveys

Most of the time, conducting a survey is a fairly standard process: You assemble a set of q...

Hamid Farooqui

June 29, 2020 | 7 MIN READ

Best Practices

General

When to Make a Survey Anonymous

You sincerely want to know what people think, or you wouldn’t take the time to create a s...

Hamid Farooqui

December 2, 2022 | 2 MIN READ

Feature Focus

Anonymous Surveys are Anonymous

There are survey tools out there that claim to run anonymous surveys for you. And then ther...

Haris Azmi

November 21, 2022 | 1 MIN READ

Best Practices

7 Tips To Boost Your Survey Response Rate

Over the years, in working with thousands of clients, we at Sogolytics have come up with numero...

Haris Azmi

May 21, 2023 | 3 MIN READ

About Sogolytics

General

Sogolytics — Your Very Own Research Tool

Though Sogolytics is first and foremost an online survey software, it has evolved over th...

Pradnya Joshi Nair

August 23, 2024 | 3 MIN READ

Feature Focus

Survey Features That Matter: Rules & Alerts

Gone are the days when people would patiently wait for something to unravel, which is why lette...

Pradnya Joshi Nair

February 24, 2025 | 2 MIN READ

Best Practices

5 Survey Design Mistakes To Avoid

Are you ready to build your survey? Here are 5 survey mistakes to watch out for to help you cra...

Haris Azmi

December 3, 2022 | 3 MIN READ

Best Practices

5 Common Mistakes to Avoid When Building a Survey Questionnaire

As researchers and business analysts, we're constantly reaching out to our constituents to bett...

Haris Azmi

June 28, 2023 | 2 MIN READ