Best Practices

Customer Experience

Travel and Hospitality

Listening to Traveler Feedback Today is Key to an Airline’s Success Tomorrow

It’s no secret that the aviation industry has been one of the sectors most impacted by the CO...

Jacob Simkovich

July 21, 2022 | 4 MIN READ

Customer Experience

Market Research

Travel, Reinvented: Top Travel and Tourism Trends to Keep in Mind

For some countries, travel is opening up, and with it, new concerns around what the future of t...

Disha Sanghvi

September 4, 2021 | 5 MIN READ

Customer Experience

General

S’More CX: How to Improve Camp Experience

If you're a regular reader of our Sogolytics blog, you'll notice that we spend a lot of time fo...

Adam Spencer

July 16, 2021 | 4 MIN READ

Customer Experience

Jet, Set, Go! Customer Experience in Travel and Tourism

Wanderlust is in the air. The world is ready to travel, and with changing travel guidelines in ...

Disha Sanghvi

February 23, 2024 | 5 MIN READ

General

5 Tips for Air Travel This COVID/Holiday Season

Despite experts’ recommendations to avoid air travel this holiday season, millions of America...

Steven Frost

November 26, 2020 | 4 MIN READ