Employee Engagement

Recruiting, Retention, and the Value Calculation in Employee Experience

After three years in his current role, Amir hunts for a fresh opportunity. But career advanceme...

Sogolytics

July 17, 2025 | 6 MIN READ

Customer Experience

General

How Values Guide Consumer Buying Decisions

After moving to a new community, Annalise hunts for a new financial institution. She has many o...

Sogolytics

July 17, 2025 | 7 MIN READ

Customer Experience

Employee Engagement

Key Considerations When Your Mission/Values Evolve

Almost every company or organization starts out with big dreams and bold goals. Enthusiastic ab...

Sogolytics

March 17, 2025 | 7 MIN READ

General

How to Choose the Perfect Gift and Avoid Disappointment

Picture this: You present your loved one with their gift, and they start to unwrap it excitedly...

Cherie Foo

February 3, 2025 | 10 MIN READ

Best Practices

Customer Experience

2024’s Customer Service Experience: Evolving for Lasting Connections

Forget everything about the “sell me this pen” model. Today, sales is more about building m...

Kashyap Vyas

October 9, 2024 | 11 MIN READ

Customer Experience

Sustainability: The CX Frontier That You Need to Win Now

If you are a Gen Z-focused business, you already know that customer experience is the heart of ...

Ruma Malia

September 11, 2024 | 8 MIN READ

Employee Engagement

Professional Development

Technology

Critical Thinking in The Age of AI: Loss, Risk, and Protecting EX

Operations Manager Pia has three to five tabs of generative AI tools open on her laptop at any ...

Ruma Malia

April 25, 2024 | 5 MIN READ

About Sogolytics

General

Quotes About Service to Inspire & Motivate Action

Whether you're gearing up for the National Day of Service celebrated on Martin Luther King, Jr....

Melissa Krut

January 8, 2024 | 4 MIN READ

About Sogolytics

Welcome to Sogolytics!

Rebranding is demanding, and not just because it's a cool rhyme. If you want to change things u...

Melissa Krut

August 21, 2022 | 5 MIN READ

Employee Engagement

What does a people-first culture really look like?

Touting a people-first culture can sound silly on its surface. What else are you going to have?...

Jenn Goddu

May 8, 2025 | 7 MIN READ