Customer Experience

Employee Engagement

Understanding the Overlap Between EX and CX

Can you imagine a business where there's hardly any interaction between customers and employees...

Gordon Polovin

November 22, 2023 | 8 MIN READ

Customer Experience

Tailoring CX Strategies for Inflation

The US economy is facing record inflation rates, and this has impacted nearly every aspect of c...

Disha Sanghvi

November 8, 2023 | 5 MIN READ

Employee Engagement

Elevating DEI for Better Experiences Year-Round

Fostering diversity, equity, and inclusion (DEI) in today’s business age has become more than...

LeTeisha Newton

November 1, 2023 | 9 MIN READ

Employee Engagement

Professional Development

Change Management in the Era of Employee Experience

Nobody ever said change would be easy, but it shouldn't have to be so hard -- right? We've (...

Melissa Krut

October 29, 2023 | 3 MIN READ

Employee Engagement

Healthcare

Seasonal Support for Healthcare Employees: Rx for a Healthier Workplace

The healthcare industry has always been demanding, but the holiday season brings its own set of...

LeTeisha Newton

October 25, 2023 | 9 MIN READ

Customer Experience

Healthcare

How to Enhance Healthcare Experiences During the Holidays

The holiday season is often a time of joy, celebration, and togetherness. Families come toge...

LeTeisha Newton

October 19, 2023 | 13 MIN READ

Employee Engagement

How to Support Employee Balance

Your business thrives on employee enthusiasm and energy. When they work hard, say “yes” to ...

Jenn Goddu

October 10, 2023 | 5 MIN READ

Customer Experience

Employee Engagement

What is HX and Why Does it Matter?

When we discuss the Human Experience, we’re delving deep into the very essence of our existen...

LeTeisha Newton

February 21, 2025 | 17 MIN READ

Employee Engagement

Unlocking the Power of Human Experience Management (HXM)

Sogolytics · Unlocking the Power of Human Experience Management (HXM) | Sogolytics BlogCast ...

LeTeisha Newton

October 11, 2023 | 16 MIN READ

Employee Engagement

Immersive Experiences: Elevating Employee Experience

In the ever-evolving landscape of the modern workplace, organizations face a growing imperative...

LeTeisha Newton

October 2, 2023 | 13 MIN READ