Customer Experience

Financial Services

BankWorld 2024: Our Takeaways

Are we heading into a recession or not? While there's a lot of talk about a "soft landing" f...

Maryo Bruno

January 19, 2024 | 5 MIN READ

Customer Experience

Financial Services

Is Digital Banking Really Boosting Customer Experience?

The future of successful banking depends on delivering memorable customer experiences and creat...

Gordon Polovin

January 12, 2024 | 8 MIN READ

About Sogolytics

Employee Engagement

Financial Services

Healthcare

Transforming Engagement at Leading Industry Events: The Q1 Edition

In an era of experience is the foundation of business excellence, Sogolytics is excited to show...

Phillip Pinero

January 23, 2025 | 4 MIN READ

Financial Services

Technology

2025 Bank Technology Trends That Tighten Customer Asset Protections and IDs

With a new year underway, a key question echoes across the financial industry: Is technology ma...

Gordon Polovin

December 20, 2024 | 7 MIN READ

Customer Experience

Financial Services

The Takeaways: 2023 CXFS Conference

Love learning? We do, too! Since we can't all be all the places all the time, our team is happy...

Maryo Bruno

October 16, 2023 | 4 MIN READ

Best Practices

Customer Experience

Financial Services

How Marketing Can Boost CU Member Retention

If you work in the credit union space, you’re probably well aware of the importance of member...

Patrick Grieve

March 3, 2023 | 4 MIN READ

Best Practices

Customer Experience

Financial Services

What Makes Credit Union Members Leave?

Members are the lifeblood of any credit union. A high amount of member loyalty tends to bode we...

Patrick Grieve

February 27, 2023 | 5 MIN READ

Best Practices

Financial Services

How Data Is Revolutionizing Banking CX

This article focuses on how banks and financial service institutions can create a more meaningf...

Gordon Polovin

January 30, 2023 | 9 MIN READ

Best Practices

Employee Engagement

Financial Services

How Banks Can Attract More Gen Z Employees

Previously, we’ve looked at ways that financial institutions can appeal to Millennials and Zo...

Patrick Grieve

November 10, 2022 | 5 MIN READ

Best Practices

Customer Experience

Financial Services

3 Ways Credit Unions Can Attract More Young Members in 2022

In 2020, Millennials overtook Baby Boomers as America’s largest living adult generation, and ...

Patrick Grieve

July 28, 2022 | 4 MIN READ