Customer Experience

Personalization: The Key to Winning Customer Hearts

Hello [insert your name]! So, you want to know more about personalization and the role it can p...

Sogolytics

March 17, 2025 | 14 MIN READ

Customer Experience

Market Research

The Power of Moments: Creating a Hyper-Personalized Customer Experience

Customers are always on the lookout for businesses that strike a connection with them. It’s n...

Disha Sanghvi

March 27, 2023 | 4 MIN READ

Customer Experience

Top Customer Experience Marketing Trends Today

They say the customer is always right—but it sure doesn’t always feel that way, does it? ...

Sogolytics

May 18, 2023 | 7 MIN READ

Best Practices

Designing a Survey: Fashion and Function

No matter how well you distribute your survey, if the survey is poorly designed you are not goi...

Adam Spencer

June 18, 2020 | 3 MIN READ