Results for : customization

The Power of Moments: Creating a Hyper-Personalized Customer Experience

Customers are always on the lookout for businesses that strike a connection with them. It’s no wonder that generic campaigns are now on a downtrend. Instead, we are seeing an increase in personalized and targeted strategies. But every time businesses seem to have mastered the art of personalization, technological advancements…

Top Customer Experience Marketing Trends Today

They say the customer is always right—but it sure doesn’t always feel that way, does it? That’s why today, many companies are doubling down on this old adage and investing in customer experience (CX) initiatives. In fact, Gartner reports that nearly 75% of organizations surveyed are spending more money on technologies that…

Designing a Survey: Fashion and Function

No matter how well you distribute your survey, if the survey is poorly designed you are not going to receive the responses and data you desire. Sogolytics's Survey Design function has incredible detail when putting together the aesthetics of a survey, so luckily you can have both a fashionable and…

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