Customer Experience

Employee Engagement

Understanding the Overlap Between EX and CX

Can you imagine a business where there's hardly any interaction between customers and employees...

Gordon Polovin

November 22, 2023 | 8 MIN READ

Employee Engagement

How to Support Employee Balance

Your business thrives on employee enthusiasm and energy. When they work hard, say “yes” to ...

Jenn Goddu

October 10, 2023 | 5 MIN READ

Employee Engagement

How to Train for a Growth Mindset

Adam, a top recruiter in his team, was facing major disappointment. Six months after he'd hired...

Ruma Malia

September 28, 2023 | 5 MIN READ

Best Practices

Employee Engagement

Why You Need an Employee Value Proposition

Decades ago when someone entered the workforce they typically found a job and stayed put. A rea...

Jenn Goddu

March 28, 2024 | 5 MIN READ

Customer Experience

Employee Engagement

AI and EX: The Power Couple Behind Exceptional CX

Gabriel was working on replying to customer complaints and queries, but the workload was simply...

Disha Sanghvi

August 30, 2023 | 7 MIN READ

Best Practices

Employee Engagement

10 Employee Recognition Stats You Need to Know

Sam wants to boost employee engagement. They keep telling other leaders that amping up employee...

Jenn Goddu

August 10, 2023 | 5 MIN READ

Employee Engagement

Employee Recognition: 7 Things to Avoid

Simone wants to be an excellent leader. She’s constantly reading up on employee engagement an...

Jenn Goddu

August 4, 2023 | 5 MIN READ

Best Practices

Employee Engagement

How Recognition Can Reinforce DEI Efforts

With the recent Supreme Court decision on affirmative action gutting race-conscious admissions,...

Jenn Goddu

July 25, 2023 | 5 MIN READ

Best Practices

Employee Engagement

Bridging the Top 5 Employee Experience Gaps

Sogolytics · Bridging the Top 5 Employee Experience Gaps | Sogolytics BlogCast Have you che...

Disha Sanghvi

June 15, 2023 | 6 MIN READ

Best Practices

Employee Engagement

Top Ways to Improve Employee Engagement

What’s your company’s biggest asset? Many different things may pop into mind, from the prod...

Disha Sanghvi

February 22, 2023 | 6 MIN READ